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IT Director - Quality Engineering

Lensa
Jacksonville, FL Full Time
POSTED ON 3/28/2026
AVAILABLE BEFORE 4/25/2026
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EverBank. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

IT Director - Quality Engineering

The IT Director directs all processes, operations and teams within the Information Technology department. This job determines the Information Technology needs of an organization and is responsible for overseeing the implementation of solutions to fulfill the organization's information systems requirements.

Key Responsibilities And Duties

  • Directs the team in successful delivery of Information Technology services for the organization's hardware, software and network technologies.
  • Manages Information Technology teams and systems to ensure that the area's technological level up to date by overseeing the implementation of new procedures and techniques related to Information Technology.
  • Oversees the selection of hardware, software and supplies needed by the team.
  • Develops IT team project plans, including resourcing, schedules and budgets.
  • Serves as point of accountability to business stakeholders for IT solutions/services that measurably improve business KPIs.
  • Serves as a liaison and builds bridges among leadership groups within and outside of the IT field.
  • Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.

Educational Requirements

  • University (Degree) Preferred

Minimum Qualifications

  • 5 years of experience in Software Quality Assurance/Test Engineering
  • Prior experience leading QA teams for a medium or large-sized company
  • Expertise in test automation frameworks (Selenium, Playwright, Cypress, Appium, API automation)
  • Experience with AI-driven testing tools and generative AI test automation
  • Strong background in cloud testing (AWS/Azure/GCP) and SaaS validation
  • SQL/NoSQL database testing and ETL validation expertise
  • Hands-on experience with CI/CD, DevOps, Git, and automation pipelines
  • Proven ability to run large-scale testing programs and lead high-performing teams
  • Good understanding of automation tools (AI Based Automation tools, Selenium, Cucumber, etc..)

Preferred Qualifications

  • 7 years of experience in Quality Assurance
  • Experience with Kubernetes, Docker, performance testing tools, and service virtualization.
  • Certifications: ISTQB Advanced, Cloud Certifications, or DevOps/SRE credentials.
  • Background in regulated environments (finance, healthcare, compliance-driven industries)

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

9PL

Key Responsibilities

Quality Engineering Leadership

  • Lead and mentor cross-functional teams of test automation engineers, SDETs, functional testers, and environment specialists
  • Define and execute the enterprise testing strategy aligned with engineering, product, and cloud transformation objectives
  • Champion continuous testing, shift-left quality, and DevOps-integrated test practices

AI-Driven Test Automation

  • Drive adoption of advanced AI/ML-enabled testing tools for autonomous script creation, self-healing tests, predictive defect discovery, and intelligent regression selection
  • Oversee the development of robust automation frameworks for UI, API, microservices, mobile, and data validation
  • Ensure automation is tightly integrated into CI/CD pipelines for continuous quality

Cloud, SaaS & Integration Testing

  • Develop end-to-end test strategy for cloud-based solutions (AWS, Azure, GCP) including scalability, reliability, and failover validation
  • Oversee SaaS platform testing, API validation, integration flows, and multi-tenant architectural testing

Data & Database Testing

  • Lead testing for SQL/NoSQL databases, ETL pipelines, schema changes, data quality, and data reconciliation
  • Implement automated data validation frameworks and AI-based anomaly detection models

Test Data Creation & Management

  • Own enterprise TDM strategy-synthetic data generation, masked production subsets, privacy-aware data provisioning
  • Enable automated, on-demand test data delivery to support continuous test execution

Environment & Release Management

  • Oversee orchestration of test environments using IaC, containers, and cloud-native platforms
  • Ensure environment stability, consistency, version alignment, and rapid provisioning to accelerate testing cycles

Posting end date - 3/31/26

Job Seeker Notice

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

Pay Range $150,000 - $202,900

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.

If you have questions about this posting, please contact support@lensa.com

Salary : $150,000 - $202,900

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