IT Desktop Technician II

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IT Desktop Technician II

Savannah, GA (100% onsite)

CBU: HMGMA

Purpose

The IT Desktop Technician II will analyze, monitor, and troubleshoot systems and equipment across Hyundai (HMGMA).

Essential Functions

• Monitor and respond to internal system issues via phone, radio, and periodic checklists; escalate unresolved problems.
• Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance.
• Maintain and replace hardware such as computers, scanners, and printers as needed.
• Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration.
• Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges.
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• High school graduate or equivalent
• 2 years of IT experience.
• Strong computer troubleshooting, hardware, and software support
• Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls
• Experience with building computers, imaging computers or installing Windows
• Must be able to think analytically
• Ability to follow written and verbal instructions.
• Ability to work well in a team environment.
• Ability to interact positively with internal and external customers.
• CompTIA A preferred
• Must be able to work shift rotation(mornings/afternoon/graveyard)
  
  

Pay Range - $20.85 - 29.81 per hour. Note: Target Pay is $23.00/hr. from this range.

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