What are the responsibilities and job description for the Internal Communications Manager position at Lensa?
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At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.
We’re seeking an exceptional communicator who is proactive and organized to join our Marketing Strategy & Operations team. This role will work closely with our senior marketing leadership to facilitate key global processes and keep our 400 person global team aligned and operating as efficiently as possible to achieve our ambitious growth goals.
What You’ll Do
Run and Improve Key Global Processes
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
If you have questions about this posting, please contact support@lensa.com
At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.
We’re seeking an exceptional communicator who is proactive and organized to join our Marketing Strategy & Operations team. This role will work closely with our senior marketing leadership to facilitate key global processes and keep our 400 person global team aligned and operating as efficiently as possible to achieve our ambitious growth goals.
What You’ll Do
Run and Improve Key Global Processes
- Facilitate weekly, monthly, quarterly and bi-annual planning and operating meetings, keeping Wayfair’s global marketing team aligned and operating efficiently
- Assess the current operating approach experiment with new ways to reduce overhead and accelerate customer outcomes for a team of 400 operating across the globe
- Manage the internal communication cadence to keep core teams and stakeholders up to date on what is happening and key actions that need to be taken to keep us moving forward
- Act as the point person for key executive communications streams including bi-annual planning, board updates, and other senior management comms as needed
- Develop and manage internal communication strategies to keep the marketing team informed, aligned, and connected
- Draft and distribute team-wide updates, leadership messages, and announcements
- Support the rollout of organizational updates, including structural changes and promotions
- Ensure communications are clear, consistent, and reflect the team’s culture and values
- Plan and execute team meetings, events, and initiatives that foster connection, recognition, and engagement.
- Collaborate with stakeholders to continuously improve the employee experience
- 5 years experience in internal communications, employee engagement, HR programs, or similar roles—ideally in a marketing or creative environment
- Exceptional written and verbal communication skills, with an eye for tone and audience
- Experience planning and executing engaging internal events and programs
- Passion for building inclusive, supportive team cultures
- Strong project management skills and ability to juggle multiple priorities
- Empathy, discretion, and emotional intelligence are a must
- Experience supporting large, cross-functional teams
- A knack for visual storytelling or light design (e.g., decks, newsletters)
- Proficient with Slack, Notion, Asana, or similar collaboration tools.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
If you have questions about this posting, please contact support@lensa.com