What are the responsibilities and job description for the Help Desk Technician position at Lensa?
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Job Description
Insight global is looking for a Desktop Support Technician that is responsible for providing technical assistance and support related to computer systems, hardware, and software. This role ensures that end-users receive timely and effective solutions to IT issues, maintaining productivity and minimizing downtime.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills And Requirements
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service abilities.
If you have questions about this posting, please contact support@lensa.com
Job Description
Insight global is looking for a Desktop Support Technician that is responsible for providing technical assistance and support related to computer systems, hardware, and software. This role ensures that end-users receive timely and effective solutions to IT issues, maintaining productivity and minimizing downtime.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills And Requirements
- 1-3 years in desktop support or IT helpdesk role.
- Reliable transportation Strong knowledge of Windows and macOS environments.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service abilities.
If you have questions about this posting, please contact support@lensa.com