Head Teller

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What We Expect Of You

• Excellent sales, service, interpersonal and communication skills, with the ability to focus on customer needs promptly in a courteous and professional manner.
• Working knowledge of bank products and services, or ability to be trained and quickly learn the products and services.
• Strong basic math ability.
• Must be detail oriented and highly accurate with the ability to multi-task.
• Computer literacy, basic data entry skills, general knowledge of standard office equipment (e.g. adding machines, calculators, PC) and ATM/ITM's required.
• Must be able to work flexible schedules in accordance with the needs of the branch.
  
  

Your Qualifications

• High School Diploma, or the equivalent required.
• Three years of prior teller experience and one year of supervisory experience.Internal and External Contacts
• Daily contact with customers and department staff; recurrent divisional and inter-divisional contact.
• Occasional contact with equipment vendors.
  
  

Working Conditions/Physical Requirements

Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.

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