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Head of Editorial, Zappos

Lensa
New York, NY Full Time
POSTED ON 9/14/2025
AVAILABLE BEFORE 10/13/2025
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Description

Job Summary:

The Head of Editorial is responsible for leading and managing the editorial team to ensure the consistent delivery of high-quality, engaging content across the company’s marketing channels. This includes developing & integrating the Zappos brand messaging calendar into daily marketing, as well as strategizing and executing the org’s key content initiatives (Tier 1 campaigns). The Head of Editorial will work closely with cross-functional teams including marketing, creative & buying to align content with the overall business and brand strategy.

Key job responsibilities

  • Develop and implement the editorial vision, strategy, and content roadmap to support the company's broader business objectives
  • Own the strategy, briefing & execution of Zappos’ Tier 1 campaign initiatives
  • Lead, manage, and mentor a team of writers to ensure efficient, effective content production
  • Develop & maintain a brand voice & copy best practices guide
  • Oversee the editorial review and approval process to maintain brand voice, quality standards, and editorial integrity
  • Collaborate with marketing, buying, and other teams to ensure content aligns with user/customer needs and business goals
  • Monitor content performance metrics and leverage data-driven insights to continuously optimize the editorial strategy
  • Stay up-to-date on industry trends, best practices, and emerging technologies to identify new opportunities for content innovation
  • Represent the editorial function and serve as a subject matter expert

Basic Qualifications

  • 8 years working in a digital retail or media organization
  • Bachelor's degree in journalism, communications, English, or a related field; advanced degree preferred

Preferred Qualifications

  • Proven track record of building, managing, and developing high-performing editorial teams
  • Excellent writing, editing, and storytelling skills with a strong command of grammar, style, and tone
  • Proficient in data analysis and using metrics to inform content strategy and decision-making
  • Strategic mindset with the ability to translate business objectives into compelling editorial experiences
  • Demonstrated cross-functional collaboration skills and the ability to work effectively with diverse stakeholders
  • Strong project management and organizational skills with the ability to juggle multiple priorities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,200/year in our lowest geographic market up to $178,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

If you have questions about this posting, please contact support@lensa.com

Salary : $102,200 - $178,100

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