What are the responsibilities and job description for the Executive Director, Residential Operations and Business Development position at Lensa?
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Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview
The Executive Director, Residential Operations and Business Development, Planning and Facilities Management – Georgetown University, provides strategic leadership for a large and complex university housing enterprise, including Housing Assignments, Housing Operations, Summer & Conference Housing, and Business Development. This role supports university priorities including housing 90% of undergraduates on campus, Capitol Campus growth, and capital improvement efforts for 1.5M square feet of residential space.
Duties
The Executive Director leads short- and long-term planning to increase housing capacity, oversees occupancy and revenue strategies for 5,400 beds and 11,000 summer guests, and ensures integration with capital projects, deferred maintenance, and facilities improvements. The role also guides move-in/move-out planning, develops marketing strategies, and builds collaborative relationships with internal and external stakeholders. Additional duties include, but are not limited to:
This position reports to the Assistant Vice President for Facilities Operations and supervises a team that includes a Director of Business Development & Summer Housing a Director of Housing Operations, as well as the Associate Director of Housing, Downtown Campus. The Executive Director works closely with departments such as Student Affairs, University Counsel, Academic Resource Center, GUPD, Office of Global Education, and UIS. This role represents Residential Services on major university committees and collaborates to shape policies and environments that support the university’s mission and student development.
Requirements And Qualifications
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$80,429.00 - $157,238.93
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
Current Georgetown Employees
If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .
EEO Statement
GU is an Equal Opportunity Employer (https://policymanual.hr.georgetown.edu/200-hiring-and-employment/201-equal-employment-opportunity-affirmative-action/) . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law (https://georgetown.box.com/s/jkc3kxwrf56e1n2km0jh1vj09fvanw70) .
Benefits
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .
If you have questions about this posting, please contact support@lensa.com
Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview
The Executive Director, Residential Operations and Business Development, Planning and Facilities Management – Georgetown University, provides strategic leadership for a large and complex university housing enterprise, including Housing Assignments, Housing Operations, Summer & Conference Housing, and Business Development. This role supports university priorities including housing 90% of undergraduates on campus, Capitol Campus growth, and capital improvement efforts for 1.5M square feet of residential space.
Duties
The Executive Director leads short- and long-term planning to increase housing capacity, oversees occupancy and revenue strategies for 5,400 beds and 11,000 summer guests, and ensures integration with capital projects, deferred maintenance, and facilities improvements. The role also guides move-in/move-out planning, develops marketing strategies, and builds collaborative relationships with internal and external stakeholders. Additional duties include, but are not limited to:
- Provides vision, leadership, and management for all residential operations
- Oversees $54M in housing revenue and budget planning
- Coordinates capital planning and deferred maintenance for residential facilities
- Leads strategic partnerships and summer conference operations
- Directly supervises two Directors and provides leadership to a team of 8 staff
- Ensures compliance with ADA, Title IX, Fair Housing, and equity standards
- Leads crisis response and serves on the Campus Emergency Response Team
This position reports to the Assistant Vice President for Facilities Operations and supervises a team that includes a Director of Business Development & Summer Housing a Director of Housing Operations, as well as the Associate Director of Housing, Downtown Campus. The Executive Director works closely with departments such as Student Affairs, University Counsel, Academic Resource Center, GUPD, Office of Global Education, and UIS. This role represents Residential Services on major university committees and collaborates to shape policies and environments that support the university’s mission and student development.
Requirements And Qualifications
- Master’s degree in Higher Education, Student Affairs, Business, or related field; or equivalent experience and training
- 7–10 years of progressively responsible experience in university housing operations
- Strong leadership, financial management, and occupancy management skills
- Experience with housing assignment systems (e.g., StarRez)
- Excellent communication, planning, and crisis management skills
- Knowledge of ADA, Title IX, and Fair Housing regulations
- Experience in residential master planning, renovation, and construction
- Familiarity with Jesuit, Catholic institutional values and student formation
- Strong background in assessment and data-driven decision-making
- Understanding of student learning and development theory
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$80,429.00 - $157,238.93
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
Current Georgetown Employees
If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .
EEO Statement
GU is an Equal Opportunity Employer (https://policymanual.hr.georgetown.edu/200-hiring-and-employment/201-equal-employment-opportunity-affirmative-action/) . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law (https://georgetown.box.com/s/jkc3kxwrf56e1n2km0jh1vj09fvanw70) .
Benefits
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .
If you have questions about this posting, please contact support@lensa.com
Salary : $80,429 - $157,239