Director, Finance - Foodservice Ops and Customer Service

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Position Overview

The Director, Finance - Foodservice Operations/Customer Service plays a critical role supporting the financial performance and strategic initiatives of the Foodservice and Customer Experience organizations within North America Supply Chain. This role partners closely with Foodservice Operations and Customer Service to deliver robust financial modeling, capital investment analysis, and decision support.

The position is responsible for providing end-to-end financial insights related to Foodservice Operations, with a strong focus on dispenser capital expenditures, operational cost drivers, and customer-facing initiatives. The role requires deep analytical capability, strong business partnership skills, and the ability to translate complex financial data into actionable recommendations that support growth, efficiency, and customer satisfaction.

Key Responsibilities

Financial Modeling & Strategic Analysis

• Develop and maintain?financial models?to support Foodservice Operations planning, scenario analysis, and strategic initiatives.
• Perform sensitivity, ROI, and payback analyses to inform investment decisions and operational trade-offs.
• Provide ad hoc modeling and analytics to support business cases, productivity initiatives, and Customer Experience programs.
  
  

Dispenser CapEx & Investment Management

• Lead financial support for?dispenser Capex planning, including annual plans, long-range outlooks, and forecast updates.
• Partner with Supply Chain, Customer Experience, and Engineering teams to evaluate capital investment proposals, ensuring alignment with financial return thresholds and strategic priorities.
• Track and analyze Capex performance versus plan, highlighting risks, opportunities, and mitigation actions.
• Support governance processes related to capital approvals, post-investment reviews, and performance tracking.
  
  

Foodservice Ops & Customer Service Finance Support

• Act as a key finance partner to Foodservice Operations and Customer Service leaders, providing insights on cost drivers, service levels, and financial performance.
• Support P&L-related analysis for Foodservice Ops, including cost-to-serve, maintenance, and service-related expenses.
• Deliver actionable insights that balance operational efficiency with customer experience outcomes.
  
  

Planning, Reporting & Communication

• Support FP&A processes related to Foodservice Ops, including budgeting, forecasting, and performance reviews.
• Prepare clear, executive-ready presentations and materials that communicate financial insights, risks, and recommendations.
• Collaborate with Finance Hub and cross-functional partners to ensure data accuracy, consistency, and timely delivery of insights.
  
  

Education Requirements

• Minimum Required:?Bachelor's Degree in Finance, Accounting, Economics, or related business discipline (or equivalent experience)
• Preferred:?MBA and/or CPA
  
  

Related Work Experience

• 8-12 years of experience in Finance, FP&A, or Supply Chain Finance, with a strong emphasis on?financial modeling and investment analysis
• Experience managing or supporting?capital expenditure?planning and governance processes
• Prior experience partnering with Operations, Supply Chain, or Customer Experience organizations preferred
• Management or project leadership experience preferred
  
  

What We'll Do For You

• Empower your Career: Join a team where you can lead critical financial operations, offering ample opportunities for growth in a global and dynamic work environment.
• Collaborative Culture: We work cross-functionally, across business units to ensure you've got the tools, resources, and thought-leadership to create the most comprehensive financial business modules, which enables us to make sound business decisions.
• Global Reach: We have the most advanced financial modeling that allows for global financial analysis which leads the industry.
  
  

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Pay Range:$148,000 - $169,000Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.Annual Incentive Reference Value Percentage:30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.Long-term Incentive Reference Value Percentage:Long-term Incentive reference value is a market-based competitive value for your role

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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