What are the responsibilities and job description for the Director, Facilitation & Learning Operations position at Lensa?
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NIKE, Inc.’s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world’s most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.
Who We Are Looking For
We’re seeking a Director to lead Nike’s global team of facilitators and learning operations team. This role drives delivery excellence across our Global L&D portfolio, ensuring world-class facilitation and seamless program execution across regions. The ideal candidate has a passion for scaling impact, inspiring teams, and advancing Nike’s commitment to helping every teammate be their best.
Strategic
WHAT YOU WILL WORK ON
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 1 503-671-4156 and let us know the nature of your request, your location and your contact information.
If you have questions about this posting, please contact support@lensa.com
NIKE, Inc.’s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world’s most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.
Who We Are Looking For
We’re seeking a Director to lead Nike’s global team of facilitators and learning operations team. This role drives delivery excellence across our Global L&D portfolio, ensuring world-class facilitation and seamless program execution across regions. The ideal candidate has a passion for scaling impact, inspiring teams, and advancing Nike’s commitment to helping every teammate be their best.
Strategic
WHAT YOU WILL WORK ON
- Lead vision and strategy for global facilitation and coordination, aligning with enterprise learning goals and Talent Strategy.
- Drive operational excellence in program coordination, ensuring consistency and impact across regions.
- Partner across HR, Business HR, Talent COEs, and SMEs to align delivery strategies with evolving business needs.
- Champion a learner-first mindset, advancing innovative solutions and data-driven decision making.
- Oversee end-to-end execution of global learning programs (scheduling, logistics, communications, forecasting).
- Manage delivery through facilitators and coordinators, ensuring quality and consistency.
- Track and apply KPIs to measure impact, drive improvement, and scale delivery systems globally.
- Apply best practices and innovations to elevate program efficiency and learner experience.
- Build, coach, and inspire a high-performing team of facilitators and coordinators.
- Model Nike’s Maxims and HR values, cultivating a culture of collaboration and accountability.
- Strengthen partnerships across the L&D ecosystem and HR community.
- Global and Regional People Solutions to align/collaborate on new learning solutions and activation of Core L & D portfolio.
- COE Partners & Cross-Functional HR as a consultant and partner in program execution.
- Global HR Communications to drive cohesive and aligned teammate narratives.
- Bachelor’s degree in HR or Business, or equivalent combination of experience, education, and training.
- 9–10 years’ experience in adult learning solution development and program delivery.
- Proven ability to scale delivery operations globally, with strong communication and collaboration skills.
- Proven ability to manage complex logistics across multiple regions and stakeholder groups.
- Demonstrated leadership experience with facilitators, coordinators, and program execution teams.
- Experience with learning systems, operational tools, and data-driven decision making.
- Demonstrated ability to lead teams and drive process improvement.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 1 503-671-4156 and let us know the nature of your request, your location and your contact information.
If you have questions about this posting, please contact support@lensa.com
