What are the responsibilities and job description for the Desktop Support Technician position at Lensa?
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Position Summary
We are seeking a Desktop Support Technician with strong Windows 10/11 support experience and a proven background in device imaging, rollout execution, and end-user support. This role will focus on building and deploying new Dell workstations as the organization transitions from Windows 10 to Windows 11. Technicians will use Microsoft Intune and/or PDQ to deploy standardized images and applications, perform hardware upgrades (e.g., memory), and complete asset tagging for a large-scale refresh.
Key Responsibilities
This is a Contract position based out of Torrance, CA.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully onsite position in Torrance,CA.
Application Deadline
This position is anticipated to close on Feb 7, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you have questions about this posting, please contact support@lensa.com
Position Summary
We are seeking a Desktop Support Technician with strong Windows 10/11 support experience and a proven background in device imaging, rollout execution, and end-user support. This role will focus on building and deploying new Dell workstations as the organization transitions from Windows 10 to Windows 11. Technicians will use Microsoft Intune and/or PDQ to deploy standardized images and applications, perform hardware upgrades (e.g., memory), and complete asset tagging for a large-scale refresh.
Key Responsibilities
- Provide hands-on desktop support for Windows 10 and Windows 11 end users, including troubleshooting OS, application, and connectivity issues.
- Perform workstation imaging and rollout activities using the organization’s standardized Windows 10/11 images.
- Build and configure new Dell machines, including staging, imaging, hardware validation, memory upgrades as needed, and asset tagging.
- Deploy standard and off-the-shelf applications to endpoints via Intune and/or PDQ and ensure systems meet baseline configuration requirements.
- Support peripherals and workplace technology, including printers and phones, and troubleshoot related issues.
- Manage basic Active Directory tasks such as creating new user accounts, modifying existing accounts, and adjusting permissions/security group membership as directed.
- Document work performed, including imaging status, asset information, and remediation steps, following established processes and standards.
- Collaborate with onsite and remote team members to coordinate rollout schedules and ensure minimal disruption to business operations.
- Deliver high-quality customer service with professionalism, punctuality, and clear communication in a highly customer-focused environment.
- 3 years of experience supporting Windows 10 and Windows 11 in an enterprise environment.
- 3 years of experience performing Windows 10/11 imaging, including endpoint rollout and migration activities.
- 3 years of experience executing system image deployments and device builds using Microsoft Intune and/or PDQ (at least one opening requires strong Intune/PDQ build expertise).
- Strong troubleshooting skills, self-motivation, and the ability to work independently while knowing when to escalate.
- Demonstrated reliability, punctuality, and strong interpersonal/customer service skills.
- Experience supporting printers and phone systems in a corporate environment.
- Familiarity with Active Directory user administration, including account creation and permission adjustments.
- Prior experience supporting large device refresh initiatives (hundreds of endpoints).
- Experience with hardware upgrades and endpoint lifecycle processes (staging, deployment, collection, inventory control).
- The team will support a Windows 10 to Windows 11 migration with a standardized image already created.
- Technicians will partner with the existing technical team to execute the rollout.
- The role includes building and preparing 450 machines, including imaging, memory upgrades where required, and asset tagging.
- All endpoint equipment is Dell.
This is a Contract position based out of Torrance, CA.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Torrance,CA.
Application Deadline
This position is anticipated to close on Feb 7, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you have questions about this posting, please contact support@lensa.com
Salary : $20 - $25