What are the responsibilities and job description for the Continuous Improvement Manager - Fixed OPS position at Lensa?
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Role Summary
Maintains responsibility for driving process and performance improvements focusing on Regional Distribution Centers (RDCs), the Parts Packaging operation, and overall process improvement. Leads business case development, return on investment (ROI) analyses, data-driven decision making, and project execution to optimize efficiency, safety, and quality.
Core Responsibilities
Why Join Us? In addition to competitive salary and an incomparable culture, Subaru offers an amazing benefits package that includes:
Total Rewards & Benefits
About Subaru
LOVE. It’s what makes Subaru, Subaru®. As a leading auto brand in the U.S., we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work—not just with donations, but through actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru continues to push the boundaries of automotive engineering to deliver vehicles that blend performance, utility, and adventure.
Our culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment where team members are encouraged to bring their unique perspectives and expertise together to create exceptional experiences for our customers.
If you have questions about this posting, please contact support@lensa.com
Role Summary
Maintains responsibility for driving process and performance improvements focusing on Regional Distribution Centers (RDCs), the Parts Packaging operation, and overall process improvement. Leads business case development, return on investment (ROI) analyses, data-driven decision making, and project execution to optimize efficiency, safety, and quality.
Core Responsibilities
- Identifies, designs, and implements continuous improvement (CI) projects primarily focusing on the Regional Distribution Center (RDC) network with crossover into supply chain and logistics functions to drive measurable performance gains.
- Develops and manages multiple CI projects concurrently, ensuring on-time delivery, alignment with business objectives, and effective stakeholder communication.
- Creates and presents detailed business cases and return on investment (ROI) analyses to justify improvement initiatives and capital investments.
- Tracks project performance and ensures that benefits are realized post-implementation.
- Analyzes key operational trends across RDCs and supply chain data to identify performance gaps and root causes.
- Analyzes and resolves damaged rack issues within RDCs; collaborates with site leaders to implement corrective and preventive actions.
- Serves as point person for Occupational Safety and Health Administration (OSHA) Readiness team to mitigate risk for RDCs including monitoring, tracking, and summarizing accidents and incidents; identifying trends; and supporting facility safety improvement initiatives.
- Partners with Facilities, Finance, RDC Operations, Transportation, and Supply Chain teams to align on improvement priorities and resource allocation.
- Supports contract reviews and vendor performance evaluations for operational partners.
- Leads, coaches, and develops direct report(s), fostering analytical proficiency, professional growth, and CI mindset.
- Develops and maintains custom reports, scorecards, and dashboards to monitor key performance indicators (KPIs), support decision making, and improve visibility of performance metrics.
- Uses North American Parts Benchmarking (NAPB) data to benchmark operations and guide improvement priorities.
- Provides regular updates including summaries highlighting opportunities, risks, and performance outcomes.
- Attends weekly and monthly calls with Dedicated Delivery Service (DDS) carriers to review performance, safety, and service results, and provides feedback as needed.
- Attends weekly calls regarding ocean container status to ensure visibility and timely delivery of international shipments.
- Works closely with Information Technology (IT) to enhance system data capture, reporting automation, and digital process improvement initiatives.
- Advanced skills in Excel, Power BI, and data visualization tools; SAP or warehouse management system (WMS) experience preferred.
- Exceptional communication and presentation skills.
- Demonstrated ability to convert data insights into actionable strategies.
- Strong problem-solving, time management, and organizational abilities.
- Six Sigma (Green or Black Belt) certification, Preferred
- Bachelor's Degree in supply chain management, data analytics, business administration or related field required, or H.S. Diploma and equivalent experience in lieu of degree required
- Master's Degree preferred and may offset required years of experience.
- 8 to 10 years of relevant professional experience in fixed operations is require
- 2 to 4 years of data analytics experience
- Hybrid role: Onsite 3 days per week / Remote up to 2 days per week (after 90 days)
- Prolonged sitting and computer use
- Occasional lifting of equipment up to 20 lbs
- Travel: Approximately 30%
Why Join Us? In addition to competitive salary and an incomparable culture, Subaru offers an amazing benefits package that includes:
Total Rewards & Benefits
- Medical, Dental, Vision Plans - Pension, Profit Sharing, and 401K Match Offerings - 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays - Tuition Reimbursement Program: $15,000 yearly benefit - Vehicle Discount Programs
- Professional growth and development opportunities - Direct partnership with senior leadership - Formal Mentorship Program - LinkedIn Learning License
About Subaru
LOVE. It’s what makes Subaru, Subaru®. As a leading auto brand in the U.S., we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work—not just with donations, but through actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru continues to push the boundaries of automotive engineering to deliver vehicles that blend performance, utility, and adventure.
Our culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment where team members are encouraged to bring their unique perspectives and expertise together to create exceptional experiences for our customers.
If you have questions about this posting, please contact support@lensa.com
Salary : $15,000 - $164,000