Demo

Complex Care Manager - Substance Use

Lensa
Buffalo, NY Full Time
POSTED ON 4/1/2026
AVAILABLE BEFORE 4/30/2026
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Evergreen Health Services. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Evergreen Health

At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.

The Complex Care Manager provides time-limited interventions to restore functioning and address the symptoms of substance use and mental illness, including skill-building to help individuals identify solutions to problems that threaten recovery and care coordination services to help individuals connect with medical or other remedial services.

As part of the essential functions of this role, The Complex Care Manager -Substance Use:

  • Conducts screenings/assessments to identify an individual’s clinical and social determinants of health (SDoH) needs, choices, and their preferences for services/providers
  • Assesses and addresses health and safety issues as well as barriers to care and barriers to patient’s ability to remain in a community setting
  • Maintains communication between treating practitioners and other service providers to facilitate collaborative care for complex behavioral health needs
  • Provides additional referral options as appropriate (i.e. primary care, testing, substance use counseling, case management, housing information, social services)
  • Provides ancillary services to patients who have a high rate of hospital utilization to decrease readmission and emergency room occurrences
  • Assists in collaboration among cross-system agencies, organizations, and other entities to facilitate an organized and coordinated approach to care
  • Provides education and referral/linkage to needed support and services to meet the comprehensive needs of individuals/families

Qualified candidate: will have a Bachelor's degree in psychology, social work or other related field with 2 years of experience in a human services or behavioral health setting preferred OR a Master's degree with one year of experience; must possess experience working with diverse patient populations, including but not limited to people with mental health and/or substance use concerns and individuals who are racial/ethnic minorities, women, LGBTQ , and individuals living with HIV; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential

Job type:  Full-time

Education/Experience : Bachelor’s in psychology, Social Work, or other related field with 2 years’ experience in a human services or behavioral health setting preferred, OR

Master’s degree with one (1) year of relevant experience.

This position is posted with a salary range. The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate’s skills, relevant experience, educational background, internal equity, and market considerations.

What Evergreen Health Offers You

  • Multiple comprehensive medical health insurance plans for you to choose from
  • Dental and Vision coverage at no cost to you
  • Paid Time Off package that equals 4 weeks of time in your first year
  • 403b with a generous company match
  • Paid parking or monthly metro pass
  • Professional development opportunities
  • Paid lunch breaks

Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.

If you have questions about this posting, please contact support@lensa.com

Salary.com Estimation for Complex Care Manager - Substance Use in Buffalo, NY
$87,276 to $113,405
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