Chief of Staff, NA ISG

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Chief of Staff, NA ISG

General Information

Req #

WD00085393

Career Area

Administrative

Country/Region

United States of America

State

North Carolina

City

Morrisville

Date

Friday, July 11, 2025

Working Time

Full-time

Additional Locations :

• United States of America - North Carolina - Morrisville
  
  

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description And Requirements

As NA Infrastructure Solutions Group Chief of Staff, you will work closely with the General Manager of North America ISG and be responsible for a wide varietyof tasks and actions, that will enable our leadership to drive the business forward effectively and quickly. From research and data analysis to preparation of reports and recommendations, you will manage coordination between departments and outside parties building and leading our business management system.

You will operate as a key component in our management team’s effectiveness by contributing on: Strategy formation and its implementation, business insights and analytics combined with key stakeholder management, enabling the executive team to work effectively with internal and external stakeholders.

This is not an administrative role - it is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, operational, and communicative role. As the NA leader’s ‘trusted counsel', the role requires exceptional emotional intelligence, self-motivation, alongside strong analytical and interpersonal skills. This position will have a focused customer orientation and thinks about customers’ priorities, the value we can deliver, making trade-offs that ultimately differentiate us from the competition in the eyes of the customer.

Responsibilities

• Facilitate and manage the process of identifying, prioritizing, chartering, communicating, and managing key projects, in addition to a clear definition of what success looks like for each of these projects.
• Establish and maintain a business management system, including the management of staff agendas and meetings.
• Track key strategic actions, drive them to closure and managing the process of tracking and communicating performance against objectives.
• Serve as the key interface to the NA office for external groups (i.e. customer and partners) as well as internal business groups.
• Work with ISG Finance and Operations to clearly understanding the P&L, collaborate with the extended ISG and NA leadership team to operationalize plans to achieve the financial targets.
• Support the NA ISG leader in their day-to-day activities (presentations to customers, executives and other external audiences, preparation for critical meetings and business reviews).
  
  

Qualifications

• 10 years in global tech or sales operations
• Proven track record in executing complex initiatives across APAC, EMEA, and Americas markets.
• Experience in governance, risk management, and cross-functional stakeholder alignment.
• Mastery of operational tools (e.g., ERP, Power BI) and project management methodologies (Agile, Lean Six Sigma).
• Strong financial acumen (budgeting, cost optimization) and analytical rigor .
  
  

Preferred Qualifications

• Strong analytical skills and ability to synthesize large amounts of information from multiple sources to draw conclusions.
• Excellent communications skills with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions, with a willingness to challenge when necessary.
• Superior organizational skills and project/time management abilities, with the ability to juggle multiple projects and priorities at the same time.
• Leadership skills with the ability to inspire others to achieve a common objective.
• Keen business acumen - understand our strategy and govern the strategic planning.
• Continuously assess how well we are executing to our strategic plan and offer recommendations for improvement.
• Entrepreneurial and creative mindset, with the ability to formulate solutions to problems and strong process orientation and mindset.
• The highest level of integrity and an unwavering sense of what is best for the business.
• Ability to navigate Lenovo and build great work relationships through collaboration, spanning product, sales, marketing, finance etc.
• Ability to keep with a fast pace and high energy culture, and not stressed easily.
• Emotional intelligence, flexible work style, and excellent diplomatic skills across all levels of the organization.
• Ability to give and receive feedback and constructive criticism.
  
  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

• United States of America - North Carolina - Morrisville
• United States of America
• United States of America - North Carolina
• United States of America - North Carolina - Morrisville
  
  

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