What are the responsibilities and job description for the Audio Video Technician position at Lensa?
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The Audio/Visual Technician is responsible for design, setup, running, and take down of audio/visual (A/V) equipment used throughout the corporate campus. The Audio/Visual Technician will also provide technical assistance and support throughout the building and will also provide technical assistance and support during events as requested or as needed. The Audio/Visual Technician will be familiar with the building, its equipment, policies, programs, and services.
RESPONSIBILITIES
Education/Certification:
PREFERRED QUALIFICATIONS
If you have questions about this posting, please contact support@lensa.com
The Audio/Visual Technician is responsible for design, setup, running, and take down of audio/visual (A/V) equipment used throughout the corporate campus. The Audio/Visual Technician will also provide technical assistance and support throughout the building and will also provide technical assistance and support during events as requested or as needed. The Audio/Visual Technician will be familiar with the building, its equipment, policies, programs, and services.
RESPONSIBILITIES
- Setup and teardown A/V equipment for meetings and various functions around the building.
- Troubleshooting A/V equipment when there are technical questions or problems related to A/V equipment and identifying appropriate solutions.
- Reading and interpreting room diagrams with respect to A/V setups.
- Serve as on-sight A/V support for events that take place on campus
- Provide basic instruction on the operation of A/V equipment to customers as necessary.
- Assist in weekly inventory of A/V equipment.
- Work with manufacturers and vendors to develop relationships related to equipment servicing (technical support, securing return authorizations, etc).
- Maintain tickets by assigned status; updates/follow-up required within specified SLA urgency.
- Manage calendar assignments and coordinate with Field Service Techs daily.
- Meets financial requirements by submitting information for budgets; monitoring expenses.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organization's value by keeping information confidential.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Documents specific duties, activities, problems solved and issues resolved
- Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.
- Attends meetings and serves on committees, as requested
- Coordinate with the Trainer to set up and take down A/V equipment, as well as any other equipment needed for meetings
- Coordinates with upper management to setup new offices as needed.
- Performs additional duties and assignments as requested
Education/Certification:
- High School graduate
- 5 Years of Audio/Video Experience
PREFERRED QUALIFICATIONS
- Audio (Program and Speech, DSP based systems)
- Projection and Display Devices
- Control Systems
- Audio and Video Teleconferencing
- Digital Signage Systems
- Video Wall Display Systems
- RF Systems
- Remote Monitoring
- Unified Communications
- Internal IT & AV Technologies and Infrastructure
- PC's - MAC & Windows OS
- Evaluate critical systems, prioritize workflow and determine solutions
- Wide degree of creativity and latitude is expected.
- Excellent written and verbal communication skills
- Interpret and apply laws, regulations and policies
- Provide technical assistance for computer problems
- Read and understand technical manuals
- Work for extended time at keyboard/terminal
- Maintain effective working relationships with supervisor and coworkers
- Work flexible hours, including weekends and evenings
If you have questions about this posting, please contact support@lensa.com
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