Administrative Assistant (Full-time) | InterContinental Miami Downtown

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About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

At InterContinental Hotels & Resorts® We Want Our Guests To Feel Special, Cosmopolitan And In The Know Which Means We Need You To

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
  
  

A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the nineth year.

Your Day To Day

As the Administrative Assistant , you will perform a variety of administrative duties for general managers and/or staff of an assigned department or hotel function.

Duties And Responsibilities

• Serve as the first point of contact for callers and visitors contacting the office/department. Respond to inquires and provide information in a prompt and professional manner and according to established procedures. Refer persons to appropriate staff members for further assistance or information.
• Prepare a variety of correspondence, reports, and/or presentations which may include:
• Gathering and summarizing information from various sources
• Analysis and summary of data
• Creating spreadsheets, charts, and/or graphics
• Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
• May monitor and report variances to departmental budgets or track departmental spend information to help maintain operating controls.
• Promote team work and quality service through daily communications and coordination with other departments.
• Entering, retrieving and/or manipulating data within software programs or databases
• Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence.Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc.Maintain an organized, clean, and professional work area
• Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
• Perform other duties as assigned.
  
  

Qualifications And Requirements

High School diploma or equivalent plus one year of office clerical experience, or an equivalent combination of education and experience. Some college preferred. Must speak fluent English. Other languages preferred.

This Job Requires Ability To Perform The Following

• Carrying or lifting items weighing up to 25 pounds
• Use a keyboard to generate documents, correspondence, reports, presentations, etc. mostly while sitting.
• Handling objects, products and computer equipment/keyboard
  
  

Other

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Excellent computer skills including MS Word, PowerPoint and Excel. Ability to type at least 45 WPM.
• Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.
  
  

Work Area: Executive Office

What We Offer

The hourly pay range for this role is $28.00 - $29.00.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important Information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here .
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
  
  

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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