What are the responsibilities and job description for the Accounts Receivable Coordinator position at Lensa?
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Accounts Receivable Coordinator (Billing and Collections)
Job Description
We are looking for a detail-oriented individual with a minimum of 2 years customer service experience; Billing and Collections experience helpful, but not required. Individual will take ownership of an A/R portfolio of our present clients. You will work closely with the Accounts Receivable team and interdepartmental.
The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator; both verbally and in writing; as he or she will frequently deal with our clients and all levels of management within the Company.
Job Requirements
Responsibilities Include But Are Not Limited To
Accounts Receivable Coordinator (Billing and Collections)
Job Description
We are looking for a detail-oriented individual with a minimum of 2 years customer service experience; Billing and Collections experience helpful, but not required. Individual will take ownership of an A/R portfolio of our present clients. You will work closely with the Accounts Receivable team and interdepartmental.
The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator; both verbally and in writing; as he or she will frequently deal with our clients and all levels of management within the Company.
Job Requirements
Responsibilities Include But Are Not Limited To
- Responsibilities for Billing include but are not limited to:
- Printing and emailing/mailing weekly Special Invoices
- Handle selected portfolio of external billing accounts (invoice & upload to 3rd party site)
- Sorting and prepping monthly invoices for mailing
- Generating Invoices for client who require customized invoices
- Obtain client purchase orders to allow for billing, and uploading to external sites
- Conduct account research and analysis to ensure all billing is accurate
- Responsibilities for Collections include but are not limited to:
- Daily communication with clients by phone and email
- Identify and communicate any issues clients are having with billing or service with Management
- Maintain assigned AR portfolio in a proper manner, keeping accounts as current as possible
- Develop relationships with clients to ensure open, positive communication and timely payments from clients
- Document all communication and work done on accounts in Company software
- Ability to solve problems and effectively communicate solutions to clients and Company staff
- Complete administrative tasks and other related duties as assigned
- 2 years customer service
- Excellent communication skills
- Proficiency within Microsoft office, particularly excel
- Previous billing and/or collections experience is a plus but not required
- College degree preferred
