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Family Services Associate

Lenox Hill Neighborhood
York, NY Full Time
POSTED ON 5/28/2026 CLOSED ON 6/27/2026

What are the responsibilities and job description for the Family Services Associate position at Lenox Hill Neighborhood?

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.


Our Early Childhood Center is a model program and lab school designed to provide the best possible educational, developmental and social services to 147 low-income preschoolers and their families--all eligible for Head Start--and to advance the field of early childhood education and development on a national level. We are accredited by the National Association for the Education of Young Children (NAEYC) and set the standard for comprehensive educational and family services in the preeminent Early Childhood setting. Our holistic approach prepares children for success in elementary school and in life by offering a seamless, age-appropriate curriculum that strengthens language, literacy, motor, social and emotional and cognitive development, as well as integrated Family Services. Our educational curriculum includes art, music, movement, swimming, farm to table food and many other components from our holistic settlement house.


We have an opportunity for a Family Services Associate to join our Family Services Team. The Family Services Associate will have primary responsibility for the following: 

  • Coordinate services and supports for children enrolled in our program
  • Provide comprehensive social services and supports for their families – from intake, assessment and evaluation through the transition to kindergarten 
  • Provide direct assistance and case management for assigned family roster
  • Develop and encourage family goal setting
  • Conduct home visits and provide in-class supports 
  • Collaborate with our teaching teams and facilitate family-focused support groups
  • Represent the organization with community partners, providers and funders 
  • Work with other Family Services staff, social workers and teachers on program-wide initiatives and provide training to families and staff.  
  • Conduct year long outreach and recruitment for the program
  • Develop and maintain relationships with a variety of key stakeholders including families, community partners and educational providers to ensure comprehensive services are available to all participating in our program 
  • Complete all other responsibilities as assigned 


Qualifications: The successful candidate will have experience working with low-income young children and their families; a stellar academic career; the ability to prioritize tasks in a fast-paced, high achieving environment; excellent written and communication skills; the ability to work both independently and as part of a team; and a commitment to achieving excellence on behalf of our children and families. Spanish fluency is required based on the language needs of our children and families we serve. Bachelor’s or master’s in social work or a related field such 

as human services, counseling, family services. This position is Monday through Friday with typical hours of 8:30am to 4:30pm daily. We operate a year-round program.


Salary: $70,000 annually 


What we Offer:

  • Comprehensive health insurance choices for staff and their families
  • Extensive paid time off – 25 days’ vacation; 12 holidays; and sick time 
  • Matching contributions to Retirement Plan 
  • Paid parental leave policy for all staff
  • Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more
  • Free Life Insurance – 3x annual salary
  • Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
  • Supplemental Insurance Coverage (Accident, Hospital and Critical Illness) 
  • Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.
  • Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool 
  • Staff group fitness classes, swimming lessons and lap swim for staff 
  • PSLF (Public Service Loan Forgiveness) Eligible Employer


All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.

 

At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.


Salary : $70,000

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