What are the responsibilities and job description for the HR Generalist position at Lennox?
Who We Are
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
What Drives Success
The Human Resources Generalist – Supply Chain & Distribution is responsible for delivering hands ‑ on , day ‑ to ‑ day HR support to hourly and frontline leaders across Lennox U.S. distribution facilities. This role serves as the primary point of contact for employee relations, HR administration, policy guidance, and compliance , ensuring consistent HR support that aligns with Lennox policies, employment laws, and operational needs of a high ‑ volume distribution environment.
This role partners closely with site leadership, Operations, Safety, and HR Centers of Excellence, while remaining primarily execution ‑ focused rather than strategic in nature.
Key Responsibilities
Employee Relations & Frontline Support
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.
Knowledge of HR techniques, applications and programs. Working knowledge of HRIS systems (SAP) and Microsoft Office. Must have proven written and verbal skills. Ability to utilize and recognize ways to improve workflow efficiency.
What We Offer
Compensation : This is a salaried exempt role. The starting salary range for this role and market is between $63,000 - $82,950 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Benefits : Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.
Our Culture : At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
What Drives Success
The Human Resources Generalist – Supply Chain & Distribution is responsible for delivering hands ‑ on , day ‑ to ‑ day HR support to hourly and frontline leaders across Lennox U.S. distribution facilities. This role serves as the primary point of contact for employee relations, HR administration, policy guidance, and compliance , ensuring consistent HR support that aligns with Lennox policies, employment laws, and operational needs of a high ‑ volume distribution environment.
This role partners closely with site leadership, Operations, Safety, and HR Centers of Excellence, while remaining primarily execution ‑ focused rather than strategic in nature.
Key Responsibilities
Employee Relations & Frontline Support
- Serve as the initial point of contact for employee relations issues, including policy interpretation, attendance, conduct, performance concerns, and workplace conflicts.
- Support leaders of hourly associates on performance management topics such as attendance, safety, corrective action, and counseling (excluding salaried employee PIPs).
- Conduct or support employee relations investigations, including ethics investigations , in partnership with HR leadership as needed.
- Manage and process employee accommodation requests , ensuring compliance with ADA and company policy.
- Provide guidance to employees regarding compensation, benefits, leave, and other HR programs.
- Maintain accurate and confidential employee records and personnel files .
- Prepare and process Personnel Action Forms (PAFs) and related HR documentation.
- Coordinate and distribute exit communications and support offboarding processes.
- Troubleshoot and resolve HR system issues, including Kronos (timekeeping) and SAP transactions.
- Ensure timely , accurate completion of HR tasks supporting distribution ‑ center operations.
- Ensure compliance with federal, state, and local employment laws , as well as Lennox HR policies and procedures.
- Partner with site leaders to ensure consistent application of company policies across U.S. distribution facilities.
- Draft and distribute employee and manager communications , including policy updates, compliance reminders, and operational HR messaging.
- Support audits, investigations, and compliance reporting requirements related to labor and employment regulations.
- Act as a trusted HR resource to distribution and supply chain leaders on day ‑ to ‑ day people management issues .
- Provide guidance on corrective action processes , documentation standards, and policy adherence.
- Enter and investigate Ethics claims and make recommendations for claim determination and actions.
- Collaborate with Safety, Operations, and HR partners to support workplace culture , engagement, and compliance initiatives.
- Bachelor’s degree in Human Resources , Business Administration, or related field (or equivalent experience).
- Minimum of 3–5 years of Human Resources Generalist experience , preferably in manufacturing, distribution, or supply chain environments .
- Strong working knowledge of U.S. employment laws and regulations .
- Experience supporting hourly workforce populations in fast ‑ paced operational settings.
- Proven expertise conducting ethics investigations
- Proficiency with HRIS systems; experience with Kronos and SAP preferred.
- Experience supporting multi ‑ site distribution or warehouse operations .
- Exposure to both union and union ‑ free hourly environments.
- HR certification (PHR, SHRM ‑ CP) preferred but not required .
- Employee Relations & Investigations
- HR Policy & Compliance
- Attention to Detail & Documentation
- Communication & Conflict Resolution
- Operational HR Support
- Confidentiality & Professional Judgment
- Primarily office and distribution ‑ center environment
- Occasional travel to U.S. distribution facilities as required
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.
Knowledge of HR techniques, applications and programs. Working knowledge of HRIS systems (SAP) and Microsoft Office. Must have proven written and verbal skills. Ability to utilize and recognize ways to improve workflow efficiency.
What We Offer
Compensation : This is a salaried exempt role. The starting salary range for this role and market is between $63,000 - $82,950 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Benefits : Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.
Our Culture : At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Salary : $63,000 - $82,950