Sr. Process Improvement Analyst

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

Overview

The Sr. Process Improvement Analysts supports efforts to improve and automate business processes across finance and operations functions. This role focuses on identifying inefficiencies, documenting workflows, and supporting initiatives that improve efficiency and reduce manual work.

The role will work closely with business stakeholders and IT partners to help implement process improvements and automation opportunities.

WHAT YOU'LL BE DOING:

• Identify opportunities to improve and automate manual business processes across finance and operations functions.
• Analyze current workflows to understand how processes are being executed and where inefficiencies exist.
• Support the documentation of business processes, including process maps and workflow diagrams.
• Work with business and IT teams to gather requirements for process improvements and automation efforts.
• Assist in implementing process changes that reduce manual work and improve operational efficiency.
• Support project activities including tracking tasks, timelines, and deliverables.
• Develop basic reporting and presentation materials for leadership updates.
• Collaborate with cross-functional teams to support rollout of improved or automated processes.
• Help ensure process changes are properly documented and adopted by end users.

What We Are Looking For

Required Qualifications

• Bachelor’s degree in Business, Finance, Operations, Information Systems, or related field or  3–5 years of experience in operations, business analysis, process improvement, or project support
• Experience working in cross-functional environments.
• Strong analytical and problem-solving skills.
• Ability to document processes and communicate clearly.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Preferred Qualifications

• Exposure to process improvement or continuous improvement concepts (Lean / Six Sigma a plus).
• Experience in finance operations (billing, collections, cash application, AR preferred).
• Exposure to automation or process optimization initiatives.
• Experience with process mapping tools (Visio, Lucidchart, or similar)

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $83,000 - $109,200 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Salary : $83,000 - $109,200