What are the responsibilities and job description for the Specialist - Product Information Management position at Lennox International?
Company Profile
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
Own product data taxonomy & classification
- Define and manage product categories, hierarchies, and attribute structures across all Business Units.
- Ensure standardization and consistency of taxonomy across systems and regions.
Drive product data governance
- Establish and maintain data standards, naming conventions, and classification frameworks.
- Partner with PIM COE, DAM COE, MDM, and DocCMS teams to align governance models.
Cross-functional collaboration
- Work closely with Product managers and Business Units to understand product structures and ensure accurate data representation.
- Act as the bridge between Marketing, IT, and data/platform teams.
Product data quality & enrichment
- Ensure completeness, accuracy, and consistency of product data across platforms (eCommerce, ERP, marketplaces).
- Support enrichment of product content including attributes, descriptions, and media alignment.
Product onboarding & lifecycle management
- Define and manage workflows for new product setup, updates, and deprecation.
- Ensure smooth data flow across upstream and downstream systems.
Platform & integration support
- Collaborate on PIM platform enhancements and integrations with DAM, ERP, and other systems.
- Support implementation of scalable data processes and automation.
Process optimization
- Identify gaps and inefficiencies in product data flows and recommend improvements.
- Drive continuous improvement in taxonomy and data management practices.
Analytics & performance alignment
- Partner with Marketing and Analytics teams to ensure product data supports discoverability, SEO, and conversion.
Success Metrics
- Taxonomy consistency across BUs
- Product data completeness & accuracy
- Time to onboard new products
- Reduction in data errors / rework
- Improved SEO readiness and product discoverability
Key Skills & Competencies:
- Experience leading or implementing PIM platforms (e.g., Convergence, Akeneo, Salsify, Inriver, Stibo, Informatica, or similar).
- Strong understanding of product taxonomy design, data governance, and product content lifecycle management.
- Experience integrating PIM with ERP, DAM, marketing automation, and analytics ecosystems.
- Working knowledge of SAP Commerce Cloud, or similar e-commerce platforms.
- Excellent analytical, communication, stakeholder management, and project leadership skills.
General/Soft skills:
- Work hours: Available for meetings and discussions until 12 noon CST
- Adaptability: The candidate should be willing to adapt to the evolving needs of the Marketing teams and support appropriately.
Qualifications
- Bachelor’s degree in Marketing, Business, Analytics, Computer Science, Information Systems, or related field
- 8 years of experience in Product Information Management
- Proven experience leading PIM strategy and implementation, including taxonomy design, product data governance, quality frameworks, and integration with ERP, DAM, and eCommerce systems.
- Strong analytical, stakeholder management, and executive communication skills, with the ability to link digital commerce and product data initiatives directly to revenue and business outcomes