Specialist – IT Procurement Operations

Company Profile

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.

Job Description

The Specialist – IT Procurement Operations is responsible for managing end-to-end procurement processes including invoice lifecycle management, service contract governance, and hardware procurement, ensuring cost optimization, compliance, and vendor performance excellence.

Key Responsibilities (Problem → Solution Approach)

• Problem: Delayed invoice processing, discrepancies, and lack of spend visibility impacting budgeting and vendor relationships.
• Solution:
• Validate and process IT procurement invoices (hardware, software, services) in alignment with PO, contracts, and SLAs.
• Drive 3-way matching (PO, GRN, Invoice) and resolve discrepancies proactively.
• Ensure adherence to financial controls, audit compliance, and payment timelines.
• Collaborate with Finance/AP teams for accurate accruals and reporting.

• Problem: Poor visibility into contract expiry, SLA breaches, and vendor underperformance.
• Solution:
• Manage lifecycle of IT service contracts (AMC, licenses, managed services).
• Track renewals, expirations, and ensure zero service disruption.
• Monitor vendor SLAs, KPIs, and enforce penalty/credit clauses where applicable.
• Maintain centralized contract repository with compliance tracking.

• Problem: Inefficient procurement cycles, overstocking/stockouts, and lack of asset traceability.
• Solution:
• Execute procurement of IT hardware (laptops, desktops, network devices, peripherals).
• Ensure alignment with approved vendor lists, budgets, and demand forecasts.
• Coordinate with IT Asset Management (ITAM) to ensure asset tagging, lifecycle tracking, and deployment readiness.
• Optimize procurement timelines and cost through vendor negotiations.

• Problem: Fragmented vendor ecosystem leading to cost leakages and inconsistent service quality.
• Solution:
• Build and manage strategic vendor relationships for procurement categories.
• Conduct rate benchmarking, vendor performance reviews, and contract renegotiations.
• Identify cost-saving opportunities (bulk procurement, contract consolidation).
• Ensure compliance with procurement policies and governance standards.

Key Skills & Competencies

• IT Procurement & Vendor Management
• Invoice Processing & Financial Controls
• Contract Management & SLA Governance
• IT Asset Lifecycle Awareness
• ERP Systems (SAP, Oracle, Ariba, ServiceNow)
• Negotiation & Cost Optimization
• Data Analysis & Reporting (Excel, Power BI)
• Stakeholder Management & Communication

Qualifications

Qualifications & Experience

• Bachelor’s degree in IT, Business Administration, Supply Chain, or related field
• 7–15 years of experience in IT procurement or procurement operations
• Experience handling invoices, contracts, and IT hardware procurement in enterprise environments
• Familiarity with ITIL, ITAM practices, or procurement frameworks is an advantage