What are the responsibilities and job description for the Inside Sales Rep - HVAC position at Lennox International?
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
This sales representative sells products, services and supplies to selected customers in a designated market area or accounts via inbound or outbound telephone contacts. The person in this position may have account responsibility with quotas. Limited field activity may occur, but only on an infrequent basis.
Duties include, but are not limited to:
- Quote jobs
- Close the sales on assigned products, or may generate leads for outside sales staff.
- Pro-actively sell to installed-base in support of company promotion and upgrade campaigns.
- Collaborate with and support field sales.
Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. Requires at least 2 years related experience.
Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.