AI Business Excellence Principal

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

The AI Business Excellence Principal is a newly created, highly visible role designed to accelerate ideation and the adoption and deployment of Artificial Intelligence across the Home Comfort Solutions division. Acting as the primary bridge between AI IT COE (Corporate IT function) and our divisional business units, this role will function as an internal thought leader, consultant, super-user, and deployment specialist.

While Corporate IT maintains governance, project execution and security, and underlying infrastructure, this role is entirely focused on business agility: identifying operational bottlenecks, developing practical AI solutions, training our teams, and driving immediate value in day-to-day operations. The ideal candidate is not a software engineer, but a business-minded thought leader and a change agent who understands how to apply AI to commercial, financial, and manufacturing workflows.

Key Responsibilities

Strategic Deployment & Process Optimization

• Partner with division leaders (Sales, Supply Chain, Finance, Operations) to map existing workflows and identify high-value, low-friction opportunities for AI integration.
• Translate complex business problems into actionable AI use cases, focusing on immediate efficiency gains and cost-saving measures.
• Design, functionally test, and deploy practical AI solutions, workflows, and prompt templates tailored to specific departmental needs.

 Training & Change Management

• Lead hands-on, function-specific training workshops to upskill employees and drive widespread adoption of approved AI tools.
• Act as the division’s "Super-User" and primary point of contact for troubleshooting, coaching, and maximizing the utility of deployed technologies.
• Champion a culture of innovation, breaking down resistance to new workflows through empathy, clear communication, and demonstrating tangible "quick wins."

 Cross-Functional Collaboration & Governance

• Serve as the primary liaison between the Home Comfort division and Centralized Corporate IT AI COE. 
• Ensure all localized AI initiatives strictly adhere to Corporate IT’s security, compliance, and enterprise licensing standards.
• Advocate for the division's needs, securing necessary sandbox environments, tool approvals, and technical support from the central IT function to accelerate deployment.

What We Are Looking For

Qualifications & Expertise

• Business Acumen: 7 years of experience in business operations, corporate finance, continuous improvement, or strategic project management. Manufacturing or hardware industry experience is highly preferred.
• AI Fluency: Demonstrated expertise as an advanced user of modern Generative AI platforms, with a strong understanding of prompt engineering, data analysis, and workflow automation.
• Process Mapping: Proven ability to analyze complex, human-driven processes and architect streamlined, technology-enabled alternatives (Lean/Six Sigma certification is a plus).
• Communication Skills: Exceptional ability to translate technical concepts into plain business language.
• Change Leadership: A track record of successfully guiding teams through significant operational shifts or technology implementations, with a focus on empathy and user experience.

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $116,800 - $153,300 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Salary : $116,800 - $153,300