What are the responsibilities and job description for the Loan Processing Support Specialist position at Lenmar Consulting Inc?
Loan Processing Support Specialist
(Contract – 12 Months) | Up to $29/hr | Hybrid (Baltimore, MD)
We are seeking a Mortgage Servicing Analyst to support a high-volume servicing oversight team on a 12-month contract assignment.
Location: Coppell, TX or Tempe, AZ (Hybrid – 3–4 days onsite/week)
Pay: Up to $29/hr
Duration: 12 months contract
Responsibilities
- Keep mortgage loans moving by identifying stalled or delayed files and taking action to resolve issues
- Follow up on missing documents, pending tasks, and service exceptions to avoid delays
- Work closely with Mortgage Specialists and internal teams to ensure loans move smoothly from disclosures to funding
- Provide support during employee absences, high-volume periods, or urgent situations
- Review loans for quality, compliance, and accuracy during processing
- Help identify repeated problems and suggest process improvements
- Track pipeline performance, loan aging, and funding deadlines to reduce risk and improve results
Requirements
- 5 years of mortgage loan processing experience
- Strong understanding of the full mortgage loan lifecycle (disclosures, processing, closing, funding)
- Comfortable making calls and proactively resolving issues
- Strong problem-solving and analytical skills
- Experience managing pipelines, reports, and performance metrics
- Ability to work with multiple teams and keep complex loans moving
- Strong communication skills and ability to work in a fast-paced environment
- Management experience is a plus
- Experience with complex/non-conforming loans is preferred