What are the responsibilities and job description for the Sr Director, Product Management - Personal Loans position at LendingClub?
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
We are looking for a Sr Director of Product to lead Product Management for our Personal Loans experience. This leader will define product vision, guide a high-performing product organization, and deliver meaningful customer and business outcomes.
Success in this role is measured by impact. You will ensure teams focus on the highest-value problems, validate solutions through strong discovery and learning practices, and deliver improvements that measurably advance customer experience and business performance.
You and your team will own how Personal Loans experiences are envisioned, built, measured, and continuously improved, partnering closely with Engineering, Design, and senior business leaders within a regulated financial environment.
What You'll Do
Product Vision & Strategy
About You
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 220,000-255,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
We are looking for a Sr Director of Product to lead Product Management for our Personal Loans experience. This leader will define product vision, guide a high-performing product organization, and deliver meaningful customer and business outcomes.
Success in this role is measured by impact. You will ensure teams focus on the highest-value problems, validate solutions through strong discovery and learning practices, and deliver improvements that measurably advance customer experience and business performance.
You and your team will own how Personal Loans experiences are envisioned, built, measured, and continuously improved, partnering closely with Engineering, Design, and senior business leaders within a regulated financial environment.
What You'll Do
Product Vision & Strategy
- Translate business objectives and customer needs into a clear product vision and outcome-oriented roadmap
- Ensure product investments are guided by expected impact, success metrics, and explicit tradeoffs
- Serve as a strategic thought partner to senior lending leadership, jointly owning priorities, strategy, and outcomes
- Lead teams to identify high-impact problems and validate solutions through research, experimentation, and data
- Hold teams accountable for defining success upfront and iterating based on real-world results
- Foster a culture where evidence and learning guide decisions, including stopping or changing work that is not delivering impact
- Ensure product initiatives drive measurable improvements in customer experience, growth, efficiency, and product health
- Partner with Engineering, Research, and Design to balance speed, quality, scalability, and sustainability
- Use quantitative and qualitative insights to inform prioritization and continuous improvement
- Lead, coach, hire, and develop a product organization focused on Personal Lending
- Build a strong leadership bench and a culture of accountability, ownership, and continuous improvement
- Serve as the Product Management leader for LendingClub’s Personal Loans domain
- Influence platform, technology, and operational priorities to support product strategy
- Communicate product vision, priorities, progress, and outcomes clearly to senior and executive stakeholders
- Build strong partnerships across Product, Engineering, Design, Risk, Operations, Marketing, and other teams
- Consistent delivery of measurable improvements in agreed-upon customer and business outcomes
- Clear connection between business strategy and product investment decisions
- Strong product discovery practices that lead to better decisions and higher-impact solutions
- High-performing product teams with clear ownership and accountability
- Trusted partnership with engineering and business leadership
About You
- 12 years of product management experience, including senior leadership roles, with a track record of owning customer and business outcomes
- 3 years of product management experience in consumer lending (unsecured personal lending, credit cards, student loans, or similar credit products)
- Direct experience operating in a regulated lending environment, including fair lending requirements and consumer credit regulations
- Experience partnering with credit risk, underwriting, or pricing teams on product decisions
- Strong product judgment and comfort operating in complex, highly regulated environments
- Proven ability to partner effectively with senior business and executive leaders on strategy, prioritization, and delivery
- Demonstrated success leading, coaching, and developing high-performing product teams
- Ability to balance customer experience, business objectives, technical constraints, and risk considerations
- Comfortable making decisions amid ambiguity and incomplete information, using data, research, and learning to guide direction
- Exceptional communication and stakeholder management skills, with the ability to influence across functions and levels with clarity and credibility
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 220,000-255,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.