Residential Shift Lead/Youth Care Supervisor

About the Program

Lending Precious Hands, LLC is preparing to open a state-contracted Transitional Living group Home serving youth in a structured, supportive, home-like environment. Our goal is to provide safety, consistency, positive relationships, life-skills development, and practical support as the youth prepare for greater independence.

Job Summary

We are seeking a dynamic and compassionate Residential Shift Lead/Youth Care Supervisor to oversee the daily operations of our residential program dedicated to supporting youth and young adults. In this vital role, you will lead a team of care staff, coordinate client services, and ensure a safe, nurturing environment for high-risk populations. Your leadership will empower residents to achieve their goals while maintaining strict adherence to safety protocols, confidentiality, and regulatory standards. The Shift Lead helps maintain required staffing coverage, coordinates shift operations, supports other direct-care staff, ensures documentation is completed, and escalates emergencies or significant concerns to program management. This position offers an exciting opportunity to make a meaningful difference in the lives of youth from diverse backgrounds, including those experiencing homelessness, behavioral health challenges, or substance use disorders.

What We Are Looking For

We are looking for dependable adults who can be calm, consistent, respectful, and professional with youth. This is not a babysitting position. Staff must be able to set healthy boundaries, follow policy, document accurately, respond appropriately during stressful situations, and help create a stable home environment.

Responsibilities

• Provide active supervision, structure, coaching, and support to youth in the residence.
• Lead shift handoff and communicate important safety, medication, appointment, visitation, and activity information.
• Confirm scheduled staff are present and immediately report call-offs or unsafe coverage.
• Coordinate daily routines, meals, transportation, recreation, life-skills activities, school/homeworksupport, and household responsibilities.
• Ensure shift notes, safety checks, medication records when applicable, incident reports, and other required documentation are completed.
• Use trauma-informed and approved de-escalation approaches during conflict or crisis.
• Respond to emergencies and promptly notify management, emergency services, or appropriate authorities when required.
• Maintain professional boundaries and reinforce resident rights, confidentiality, and program expectations.
• Support and guide direct-care and relief staff assigned to the shift.
• Remain onsite until properly relieved when required to maintain staffing coverage.
• Promote a culturally sensitive environment by working effectively with diverse communities and underserved populations

Minimum Qualifications

• High school diploma or equivalent at minimum, subject to final regulatory qualfication review.
• Prior experience working with youth, adolescents, residential programs, child welfare, behavioral health, social services, education, or a related setting.
• At least 21 years of age preferred; final minimum wage age will follow applicable program requirements.
• Ability to remain calm and make sound decisions during emergencies or challenging behavior.
• Strong written documentation and communication skills.
• Excellent communication skills—both written and verbal—and the ability to maintain clear documentation.
• Ability to work 12-hour shifts, including nights, weekends, and holidays.
• Must be able to satisfy all required background and employment eligibility standards.
• Valid driver's license and acceptable driving record if transportation is assigned.

Preferred Qualifications

• Previous residential youth-care or group-home experience.
• Previous lead, supervisory, or shift-management experience.
• Valid certifications in First Aid and CPR; additional certifications in behavioral health or social work are a plus.
• Experience with trauma-informed care, de-escalation, independent-living skills, or foster-care populations.
• Proven supervising experience in residential care, social work, behavioral health, or related fields
• Proficiency in Microsoft Office applications for data entry, reporting, and record-keeping.
• Experience working with culturally diverse populations; sensitivity to different backgrounds is essential
• Ability to handle high-pressure situations calmly while supporting residents’ needs effectively

Join us in creating a safe space where youth can thrive! This role offers the chance to lead impactful programs that foster resilience and growth. We value energetic leaders committed to making a positive difference every day!

Employment is contingent upon completion of all required background screenings, eligibility, training, and onboarding requirements. Lending Precious Hands, LLC is an equal opportunity employer.

Pay: From $20.00 per hour

Application Question(s):

• Do you have previous experience working with youth or adolescents? Please describe in detail.
• Do you have previous residential, group home, foster care, behavioral health, or human services experience? If yes, which ones, and describe them briefly.
• Are you willing to complete all required background checks, fingerprinting, registry checks, and training? Yes/No.
• Do you have a valid driver's license? Yes/No.
• Are you able to work 12-hour shifts, including weekends and holidays? Yes?No?
• Are you willing to work overnight shifts if scheduled? Yes/No.

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $20