Concierge/Receptionist PRN

Are you passionate about hospitality and customer service? Do you receive satisfaction from a job well done providing service and security to your customers? If you are that driven individual that thrives on providing the best customer experience, we invite you to apply for a part time position as Concierge/Receptionist at Lenbrook, Atlanta's premier senior living life plan community in Buckhead.

Job Summary

Greet, screen, and direct all visitors and residents; answer and direct incoming phone calls; miscellaneous typing.

Essential Functions Of The Job

• Must be customer driven and take pride in providing exceptional customer service.
• Must be able to multi-task in a fast paced environment.
• Provide exceptional customer service to all personality types.
• Greet and assist visitors and residents in a friendly, professional, and helpful manner.
• Maintain resident apartment and telephone list, out-of-town list, package log, guest suite reservation log, and limo reservation log.
• Provide wake-up calls each morning to residents who have requested and report non-responses for follow up.
• Assist residents in making reservations for guest suites, dining, shopping trips, limo reservations, change of address, voters registration, etc.
• All shifts responsible for keeping front desk and surrounding area neat, clean, and organized.
• Observe and follow uniform policy and cleanliness standards.
• Maintain knowledge of Lenbrook emergency procedures.
• Must address residents by Mr. or Mrs., Ma’am or Sir.
• Must present a well-groomed, professional appearance at all times including proper uniform. No tennis/athletic shoes, or sandals.
  
  

Qualifications

Education and Experience Required:

• High school diploma or equivalent
• Basic computer skills – must be proficient in Microsoft products (primarily Word, Excel, & Outlook)
• Experience in upscale, service-oriented position, preferably with seniors
  
  

Skills And Aptitude Required

• Strong communication skills
• Good judgement and critical thinking skills
• Proficient at reading, writing, and understanding the English language both verbal and written
• Proper phone etiquette
• Proven dependable work history with a focus on attendance
  
  

Lenbrook Square Foundation, Inc requires all Associates to be fully vaccinated against Covid-19. Fully vaccinated is defined as having two (2) doses of either the Moderna or Pfizer Covid-19 vaccinations, or one (1) dose of the Johnson & Johnson Covid-19 vaccination, plus 14 days.

In order to move forward in the application process, you must have received all required doses of the Covid-19 vaccination.