What are the responsibilities and job description for the Housekeeping Supervisor position at LENBROOK SQUARE FOUNDATION INC?

Essential Functions of the Job:

Maintain communication with and support the Housekeeping Manager and Housekeeping Director.
Supervise daily housekeeping operations to ensure cleanliness, safety, and service quality meet Lenbrook standards.
Oversee the safe and proper cleanup of bodily fluids from pets and humans.
Inspect common areas and resident spaces regularly; address deficiencies promptly.
Train, support, and monitor housekeeping staff to maintain consistent performance and professionalism.
Coordinate service requests and appointments through communication with the call center.
Complete daily opening and closing procedures, including required checklists.
Serve as Manager on Duty when the Housekeeping Manager or Director is unavailable.
Ensure all housekeeping supplies and equipment are used and maintained properly.
Foster a positive and productive work environment, promoting teamwork and accountability.
Communicate effectively with residents, guests, and staff to ensure satisfaction and resolve concerns.
Maintain accurate records and report issues or needs to the Housekeeping Manager or Director.
Manage time and attendance for direct reports, including monitoring time sheets, and ensuring timely and accurate payroll submissions.
Handle resident complaints according to Lenbrook’s policies and procedures.
Always adhere to Lenbrook rules and dress code.
Perform other related duties as assigned.

Qualifications:

Skills and aptitude required:

Ability to lead, train, and motivate staff while ensuring accountability.
Strong focus on residents and guests’ satisfaction with excellent communication skills.
Ensures cleanliness, safety, and service standards are consistently met.
Manage schedules, checklists, and daily operations efficiently.
Responds quickly to issues and adapts to changing needs or priorities.
Works well across departments to maintain seamless service delivery.
Basic understanding of safety, sanitation, and compliance standards (OSHA, HACCP).
Knowledge in floor care (LVT, MARBLE, and CARPETING)

Physical requirements:

Ability to stand and walk for extended periods (up to 8 hours or more per shift).
Frequent bending, reaching, stooping, kneeling, and crouching.
Ability to lift, carry, or move items up to 25–50 pounds (e.g., supplies, trays, equipment).
Comfortable working in environments that may be warm, humid, or involve strong cleaning agent.
Sufficient manual dexterity to operate a fire extinguisher.

Education and experience required:

2 years of experience in housekeeping or custodial services.
2 years of supervisory or team lead experience.
Experience in hotels, resorts, hospitals, or institutional housekeeping.
Proven experience in training staff, managing schedules, and handling inventory.

Salary : $23 - $24

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Housekeeping Supervisor