What are the responsibilities and job description for the Senior Account Manager position at Lemonlight?
Company Description
Lemonlight is a premier on-demand video production company that focuses on delivering high-quality performance-driven creative content. Partnering with brands and agencies worldwide, the company specializes in crafting engaging videos that drive results. With a commitment to innovation and storytelling, Lemonlight consistently provides value to its clients by producing impactful visual content. Their expertise has earned them a reputation for excellence in the video production industry.
Role Description
This is a full-time, on-site position located in Los Angeles, CA, for a Senior Account Manager at Lemonlight. The Senior Account Manager is responsible for fostering strong client relationships, ensuring clients feel supported, confident, and excited throughout their partnership with Lemonlight.
In this role, you serve as the strategic partner to clients—building trust, driving value realization, identifying opportunities for expansion, and supporting rebuy success. You will provide clear communication, proactive guidance, and a premium, high-touch experience from onboarding through long-term partnership. The Senior Account Manager collaborates closely with internal teams to align on goals and ensure each client receives the right insights, guidance, and support to achieve their intended outcomes.
Qualifications
- Proficiency in client relationship management, account strategy, and project management.
- Strong communication, organizational, and problem-solving skills to ensure seamless project execution.
- Experience in budget management, timeline organization, and resource allocation.
- Knowledge in digital media, video production, and creative content strategy is preferred.
- Ability to work collaboratively with cross-functional teams to achieve client goals.
- 5 years of experience in account management or a similar role, particularly within the marketing or creative industry.
- Bachelor's degree in Marketing, Business, Communications, or a related field is a plus.