Director of Strategic Partnerships

About the Company

Lemonaid Health is a leading telehealth and mail-order pharmacy platform providing convenient, affordable care and prescription fulfillment for patients nationwide. From online consultation to doorstep delivery, Lemonaid’s mission is to make healthcare refreshingly simple. As we continue expanding our clinical services, operational capabilities, and national footprint, strategic partnerships play a critical role in shaping our growth and impact.

About the Role

We’re hiring a Director of Strategic Partnerships to build, scale, and manage the relationships that drive growth across all of Lemonaid — including pharmacy, medical operations, clinical programs, patient acquisition, and brand expansion. This role will own the full lifecycle of external partnerships and sponsorships that enhance our service offerings, streamline operations, and expand our reach.

You’ll work cross-functionally with pharmacy and clinical teams, medical operations, product, marketing, and growth to identify opportunities, negotiate agreements, and turn partnership concepts into operationalized, scalable programs. We’re looking for someone who loves building something from scratch, thrives in ambiguous environments, and brings a scrappy, solutions-first mindset. This is a senior role — ideal for someone ready to lead without needing a large team behind them.

Responsibilities

• Wholesale partnerships: Identify and secure relationships that expand product availability, distribution, and operational efficiency
• Employer partnerships: Develop partnerships with employer groups to broaden access, improve patient reach, and support workplace health initiatives
• Insurance partnerships: Explore and establish payer and insurance collaborations that enhance coverage options and strengthen Lemonaid’s care pathways
• Develop business cases by creating clear, data-informed assessments to evaluate new opportunities, projected impact, and recommended resourcing
• Lead Lemonaid’s overall partnership strategy across pharmacy and clinical, medical operations, employer groups, community organizations, digital health partners, and brand collaborators
• Identify, evaluate, and secure new partnership opportunities that advance Lemonaid’s growth, capabilities, revenue, and patient access
• Oversee all sponsorship relationships, from prospecting and negotiation through execution and ongoing management
• Develop a robust pipeline of partnership opportunities through market scanning, outreach, and ecosystem mapping
• Own end-to-end partnership lifecycle: initial conversations, due diligence, business case development, contract negotiation, onboarding, integration, and performance optimization
• Collaborate closely with internal teams to operationalize partnerships — ensuring smooth execution across pharmacy operations, medical workflow, clinical services, and patient support
• Partner with Marketing and Growth teams to design and execute co-branded initiatives, joint sponsorships, and patient acquisition collaborations
• Manage key partner relationships day-to-day, ensuring alignment, communication, and successful delivery against shared goals
• Develop dashboards, KPIs, and reporting frameworks to evaluate partnership performance and inform decision-making
• Unblock cross-functional teams and remove friction to ensure partnerships translate into real, measurable business results
• Represent Lemonaid at industry events, conferences, and partner meetings
• Provide clear insights and recommendations to senior leadership on partnership strategy, risks, opportunities, and ecosystem trends

Qualifications

• 6–10 years of experience in strategic partnerships, business development, healthcare operations, commercial strategy, or related roles
• Strong understanding of healthcare/ telehealth, health insurance, medical systems and workflows, pharmacy operations, and online B2C.
• Demonstrated success negotiating deals, managing high-value partnerships, and turning relationships into scalable programs
• Proven track record of driving revenue, operational improvements, or market expansion through partnerships
• Excellent communication skills, including the ability to build trust with partners and collaborate effectively across cross-functional teams
• Analytical mindset with experience building business cases, evaluating partnership impact, and developing KPIs
• Comfortable in a fast-paced, evolving startup environment; willing to roll up sleeves and take on work outside of formal scope
• Ability to travel for partner meetings, conferences, and in-person St Louis work as needed

Compensation package

• Bonus: ~10% annual performance bonus
• Benefits: Medical, dental, vision, 401(k) with company match, PTO, mental health days, and holidays

Equal Opportunity Statement

Lemonaid Health is committed to diversity and inclusivity in the workplace.