Bilingual Receptionist - Spanish

Location: District Office

Schedule: 8:00am-4:00pm, Monday - Friday

Work Year: 260 paid days per year

*Successful candidates for qualifying positions (20 contracted hours per week or more)

shall be required to enroll in one of the District’s health insurance programs.

BASIC FUNCTION:

Under the direction of the assigned supervisor, assist in all phases of general office,

secretarial, and clerical work in support of assigned district office departments.

ESSENTIAL DUTIES:

• Utilize telecommunication system for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages.
• Evaluate situations (i.e. involving other staff, students, parents, and the public) for the purpose of appropriate action and/or directing to appropriate personnel for resolution.
• Process documents and materials (e.g. schedules and mail) for the purpose of disseminating information to the appropriate parties.
• Respond to inquires of staff, the public, parents, and/or students for the purpose of providing information and/or direction.
• Maintain printing machines, equipment, tools and work areas for the purpose of ensuring a safe working environment and the availability of items within a specific time frame.
• Perform various clerical duties (e.g. completing forms, filing, and copying) for the purpose of disseminating information to appropriate parties.
• Order and stock office supplies for the District Office.
• Maintain various records (e.g. attendance, cumulative folders for transferred pupils, and inter-district and intra-district transfer students) for the purpose of documenting and/or providing reliable information.
• Maintain confidentiality concerning student records, personnel information, and other data.
• Assist parents in determining which school their student should attend, based on district defined enrollment boundaries.
• Assist parents in understanding district procedures related to intra-district and inter-district transfers. Assist parents in completing related forms.
• Compile, assemble, organize and tabulate statistical data for inclusion in departmental records and reports.
• Schedule and coordinate meetings, maintain department and manager calendars, appointments, and travel arrangements.
• Operate a variety of standard office equipment including computer and peripheral equipment and software, typewriter calculator, and copier.
• Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities.

NON-ESSENTIAL DUTIES:

Perform other duties as assigned.

KNOWLEDGE OF:

• Modern office procedures, practices and equipment.
• Operation of business machines including computer terminal and related software, electronic imaging machine, postage meter, telephone console, scanner, fax and typewriter.
• Interpreting and translating two languages (Spanish and English).
• Records storage and retrieval.
• Statistical record keeping.
• Rules and regulations related to assigned functions.
• Record-keeping methods.
• State, county, and district regulations and polices.

ABILITY TO:

• Communicate effectively, both orally and in writing using interpersonal skills that include tact, patience and courtesy when interacting with others.
• Use correct spelling, grammar and punctuation in Spanish and English.
• Operate standard office equipment including computer terminal and related software, electronic imaging machine, postage meter, telephone console, scanner, fax and typewriter.
• Post information accurately between documents.
• Maintain records and supplies.
• Read and explain a variety of rules, regulations and district polices.
• Establish and maintain effective and cooperative working relationships with others.
• Set up and maintain files and databases.
• Work with limited or non-English speaking individuals.
• Type at a corrected speed of 45 words per minute.
• Work with a minimum of supervision.
• Understand and carry out oral and written instruction in both Spanish and English.

EDUCATION:

Graduation from high school or equivalent including or supplemented by clerical

training.

EXPERIENCE:

• One or more years of clerical, typing or office work, preferably including telephone and receptionist duties.
• Experience working with limited or non-English individuals.

LICENSES AND OTHER REQUIREMENTS:

• Typing certificate of 45 corrected words per minute.
• Excellent command of two languages (English and Spanish) in speaking and writing.
• Passage of district pre-employment test.
• Post-offer physical examination and drug screen.
• Fingerprint clearance from Department of Justice.
• Current X-ray or tuberculin skin test before employment and every four years thereafter.
• Current valid California driver’s license and availability of private transportation (mileage expense reimbursement provided).

WORKING CONDITIONS:

• Office environment.
• Constant interruptions.

PHYSICAL DEMANDS :

• Dexterity of hands and fingers to operate a computer keyboard and switchboard.
• Hearing and speaking to exchange information in person and on the telephone.
• Seeing to read a variety of materials and documents.
• Lift or move up to 25 pounds.
• Occasionally needs to reach with hands and arms, stoop, bend at waist or kneel.