What are the responsibilities and job description for the Administrative Assistant position at Leland Management?
Company Description Leland Management has provided professional management services to condominium and homeowners’ associations across Florida since 1998. Guided by a philosophy of honesty, integrity, respect, and strong customer service, the company focuses on building long-term relationships with the communities and boards it serves. With 16 divisional locations throughout the state, Leland Management offers a strong local presence and a customized approach to association management. Services range from accounting-only support to full-service management, including governance, record maintenance, resident support, collections, tax and association reporting, vendor management, and technology solutions. Team members work in a service-oriented environment that supports diverse community needs and values collaboration and professionalism.
Role Description The Administrative Assistant is a full-time, on-site role based in Lithia, FL. This position supports community association operations by handling daily clerical tasks, such as managing correspondence, maintaining records, and organizing files and documents. The Administrative Assistant responds to resident and vendor inquiries by phone and email, ensuring courteous, timely, and accurate communication. Additional responsibilities include scheduling meetings, preparing agendas and basic reports, assisting with data entry and billing support, and coordinating with community managers and other team members. The role requires consistent office presence, attention to detail, and a service-oriented mindset to help maintain efficient, professional operations.
Qualifications
- Candidates should possess strong Administrative Assistance and general Clerical Skills to manage documents, scheduling, and office workflows.
- Candidates should possess professional Phone Etiquette and clear Communication skills to interact effectively with residents, vendors, and internal team members.
- Candidates should possess experience or aptitude in Executive Administrative Assistance for supporting managers with meeting preparation, basic reporting, and follow-up tasks.
- Proficiency with office software (e.g., Microsoft Office or similar tools), basic data entry, and document management systems is beneficial.
- Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment are required.
- Ability to work on-site in Lithia, FL, collaborate with diverse stakeholders, and maintain a professional, customer-focused demeanor is essential.
- Previous experience in property management, association management, or a related administrative role is a plus.
- High school diploma or equivalent required; additional coursework or certification in office administration or business is preferred.