What are the responsibilities and job description for the Administrative Assistant position at Leland Management, Inc?
Description
Leland Management is seeking a part-time Administrative Assistant for an onsite community in the Land O’ Lakes, FL area. Join a company recognized by the Orlando Business Journal as one of Central Florida’s Best Places to Work for 15 consecutive years, including first place in our category.
This position offers competitive pay and hands-on experience in community association management.
Position Summary
A busy residential homeowners association in Land O’ Lakes is seeking a highly organized and detail-oriented part time Administrative Assistant to provide onsite support to the Community Association Manager. This role is designed to support daily administrative operations, improve office efficiency, assist with compliance management, and support overall community operations and resident relations.
The Administrative Assistant will work closely with the onsite manager and play an active role in application processing, compliance support, vendor coordination, inspections, and resident communication.
Position Details
- Part time position, approximately 30 hours per week
- Monday through Friday schedule; exact hours to be determined
- Fully onsite, office based position located within the community
- Regular interaction with residents, board members, vendors, and contractors
Essential Responsibilities
- Provide general administrative support for daily office operations
- Process homeowner applications, including architectural requests, lease and rental applications, and compliance submissions
- Conduct assigned community compliance inspections; training provided
- Track, process, and maintain violation notices and compliance records
- Respond professionally to resident emails, phone calls, and walk in inquiries
- Maintain and update resident accounts, records, and documentation
- Assist with board meeting preparation, including agendas, packets, notices, and minutes
- Prepare and distribute community communications, email notices, and website updates
- Coordinate with vendors for work orders, service requests, scheduling, and follow up
- Maintain accurate electronic and paper filing systems
- Prepare reports, spreadsheets, tracking logs, and general documentation
- Perform light cleaning of office and common work areas as needed
- Assist the onsite manager with community projects and other tasks as assigned
Requirements
Minimum Qualifications
- Valid driver’s license, reliable personal vehicle, and current auto insurance; required for community inspections and onsite travel
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Ability to walk the community, stand, bend, lift, and perform onsite inspections
- Strong organizational skills, attention to detail, and time management
- Clear written and verbal communication skills
- Ability to handle confidential and sensitive information appropriately
- Ability to manage conflict professionally while communicating rules and policies
- Strong customer service skills with a professional demeanor
Preferred Qualifications
- Experience with Caliber property management software
- Experience with FrontSteps or similar community portal platforms
- Prior HOA, COA, POA, or property management administrative experience
- Familiarity with Florida HOA or COA governing documents or Florida Statute 720
Salary : $20 - $25