What are the responsibilities and job description for the Massage Therapist position at Leisure Sports, Inc.?
Leisure Sports Spa Department
Job Description
MASSAGE THERAPIST
MISSION
Create a relaxing spa experience for members and guests. Greet each client with a positive and inviting attitude, and assist each one with any requests he/she may have. To handle each client in a friendly and professional manner; make each one feel special. Customize massage services to provide personalized attention, specific to the needs and wants of the individual.
REPORTS TO
Spa Manager
DRIVERS of SUCCESS
- Personable, Friendly Demeanor
- Customer Service Obsession
- Team Player, Leadership Skills
- Professionalism, Responsibility
- Possession of Physical Skills and Certifications related to Position
- Communication and Selling Skills
PRIMARY RESPONSIBILITIES
- Be prepared and arrive at least fifteen minutes early for each appointment; start and end on time
- Enthusiastically greet and assist each client in preparation for his/her massage
- Perform all massage therapy services professionally, catering to the client’s needs
- Keep massage room clean and stocked for the next client or therapist
- Promote spa specials as well as ongoing services, products and gift certificates
- Strive to create loyal customers and ongoing clients; encourage clients to book continuing and future appointments
- Strive to build a referral business
- Offer parting wishes to all clients as they leave the spa
- Communicate frequently with staff who are maintaining the appointment book to stay aware of any changes to the schedule
- Work closely with other spa staff (i.e., estheticians) to coordinate the delivery of spa package services
- Participate in club programs to promote massage and wellness services (i.e., performing chair massages at a health fair, etc.)
- Maintain required certifications and/or licenses
- Other responsibilities as assigned by the Spa Manager
ESSENTIAL PHYSICAL REQUIREMENTS
Qualified candidates, with or without reasonable accommodations, must be able to:
- Write, read, speak, hear and see
- Obtain required licenses and certifications
- Stand for prolonged periods
- Perform massage therapy techniques for prolonged periods
- Set-up and take-down light equipment
- Walk, bend, lift, and carry up to 20 lbs.
- Fold and carry stacks of sheets, towels and robes