Food and Beverage Manager

Leisure Sports Food and Beverage Department

Job Description

FOOD and BEVERAGE MANAGER

MISSION

The Food & Beverage Manager assumes all managerial responsibilities for the Food & Beverage Department. Help coordinate the foodservice activities of the Restaurant, Bar, Market and Poolside. Lead purchasing inventorying Food and Beverage supplies, equipment, and food and beverages. Ensure all Food & Beverage outlets meet all cleanliness and safety standards. Oversee the hiring, training, scheduling, and supervision of staff members. Assist in developing marketing strategies, and implement advertising and promotional campaigns to increase business. Review financial transactions and monitor budget to ensure efficient operations and to ensure expenditures stay within budget limitations.  

REPORTS TO

VP/GM

SUPERVISES

Bartenders, Servers, Serer Assistants, Greeters and Baristas, Seasonal Poolside Staff

PRIMARY FUNCTIONS

• Oversee staff hiring, supervision, scheduling, training and development
• Ensure all company HR policies and employment practices are followed in banquet and Food and Beverage departments
• Purchase produce, meats, poultry, fish and seafood, supplies, beverages, and equipment
• Assist in receiving and checking all Food and Beverage orders to ensure accuracy and adherence to specifications
• Supervise inventories
• Supervise the cleaning and maintenance of Food and Beverage facilities and equipment
• Assist in investigating and resolving any food quality or service complaints
• Regularly inspect all Food and Beverage outlets and storage areas to ensure that health and safety regulations are met
• Assist in monitoring Food and Beverage budgets and controlling labor and food/beverage costs
• Stay informed of and communicate special requests or last-minute changes that will affect either the food production or service for an event
• Maintain knowledge of local competition and general industry trends
• Be knowledgeable about the duties and responsibilities of all Food and Beverage positions; be able to fill in wherever and whenever needed
• Solicit feedback from customers on a regular basis
• Conduct daily pre-shift meetings for the Food and Beverage department
• Supervise the restaurant floor during peak times to ensure guest satisfaction and staff support
• Other responsibilities or projects as assigned by the VP/GM

DRIVERS of SUCCESS

• Restaurant Management Skills and Experience
• Communication and Interpersonal Skills
• Hiring, Training, and Coaching Skills
• F&B Industry Knowledge
• Initiative and Leadership
• Marketing and Selling Skills
• Organization Skills

PERFORMANCE MEASUREMENT

• Banquet and F&B P&L’s versus Budget
• Quarterly Audit Scores
• Facility and Customer Service Walkthrough Scores
• Staff Retention and Successful Performance
• Staff Satisfaction (Upward Feedback, Associate Survey Scores)
• Customer Retention and Satisfaction; Customer Feedback
• Health Department and OSHA Inspection Results

ESSENTIAL PHYSICAL REQUIREMENTS

Qualified candidate, with or without reasonable accommodations, must be able to:

• Write, speak clearly, read, hear and see
• Stand for prolonged periods of time
• Demonstrate manual dexterity
• Handle knives, glasses, breakables, etc. with care
• Bend, lift, and carry up to 40 lbs.
• Operate kitchen equipment
• Perform light telephone and typing work
• Perform some seated desk work