Unified Capabilities (UC) NOC Manager

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Field Command (DGFC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening for a Unified Capabilities (UC) NOC Manager at Scott AFB, IL.

**Our anticipated salary range for this role is $110,000 - $120,000**

Primary Responsibilities:

• Oversee all contractor support staff and operations for the Unified Capabilities (UC) and Defense Red Switch Network (DRSN) group located at Scott AFB.
• Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks.
• Perform configuration management on route plans, route lists, device profiles, calling search spaces, and route partitions.
• Work directly with customers, stakeholders, and leaders internal and external to the organization across multiple areas to develop and/or improve solutions and processes pertaining to UC and DRSN operations.
• Assign tasks to contractor personnel supervising on-going technical efforts, and managing contract performance identified by the customer.
• Proactively monitor network alarms across platform specific network management tools.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
• Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core.

Basic Qualifications:

• Requires BS degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience (Or equivalent combination of education and/or experience.). May possess a Doctorate in technical domain.
• Prior experience overseeing staff and diverse technologies to include NOC Analysts, Subject Matter Experts, and Network Engineers 24x7x365.
• Hold DoD-8570 IAT Level 2 baseline certification (Security CE or equivalent) prior to start date.
• Able to work in a 24x7 shift work environment.
• Must have an active DoD Top Secret Clearance and SCI eligibility
• Requires general understanding of both voice infrastructure and IP network topologies.

Preferred Qualifications:

• Tech control facility or cyber transport experience
• Circuit actions experience
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
• Knowledge and experience with two or more of the following: alarm surveillance, call routing, session-initiated protocol, media call flow, packet capture analysis, Juniper IP technologies.
• Knowledge and experience in one or more of the following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP, fly-away kits, Defense Red Switch Network (DRSN), DISN Core.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.