Demo

Senior Desktop Systems Analyst

Leidos
Albuquerque, NM Full Time
POSTED ON 8/21/2026
AVAILABLE BEFORE 9/18/2026
Description

Leidos is seeking an Desktop Systems Lead /Senior Desktop Systems Analyst to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA OR Albuquerque, New Mexico. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.

In this role, a successful candidate combines hands-on, high-level technical troubleshooting with operational leadership to ensure that end-user devices, software, and peripheral systems run efficiently and remain highly secure.

Clearance: Must currently hold an active DOD TS/SCI clearance

Primary Responsibilities

  • Coordinate Desktop Installation projects by Organizing the implied tasks and equipment needed to complete tasks
  • Evaluate enterprise peripheral integration, establish SCIF workstation security standards and integrate Printers
  • Design, configure, and maintain enterprise endpoint systems and deploying OS Images
  • Leads by example and trains new desktop system analysts on how to perform root cause analysis for Endpoints and Printers
  • Demonstrated outstanding customer service and follow up to customers for their care
  • Optimize virtual desktop infrastructure (VDI) configurations provide root cause analysis
  • Understands compliance of information systems security and assurance
  • Deployment, imaging, troubleshooting connection issues of Endpoints for IT Service Desk mission tasks in the DTRA SCIF areas.
  • Deployment of the new Printers in SCIFs and various locations in DTRA.
  • Document updates for Microsoft Planner Dashboards to keep Leadership informed of tasks
  • Perform root-cause system performance analysis and establish enterprise incident mitigation strategies to deliver permanent resolution
  • Direct and mentorjunior desktop system analysts
  • Oversee queue management andensure SLAs and response timesare met
  • Act as the primaryescalation pointfor complex technical tickets
  • Perform root cause analysison Endpoints and Printers
  • Diagnose complexOperating System issues(Windows) and device driver conflicts
  • Oversee workstation refresh programs, data migrations, and OS imaging
  • Coordinateperipheral deployments(enterprise printers, AV systems, mobile devices)
  • Partner with network and cybersecurity teams to enforceIT security policies
  • Draft and maintain standard operating procedures andtechnical playbooks

Basic Qualifications

  • Bachelors Degree with 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. May possess a Doctorate in technical domain. Additional experience will be considered in lieu of a degree.
  • Active DOD TS/SCI clearance
  • Current 8140 (Previously 8570), IAT Level II (SEC or equivalent) prior to your start date with Leidos, as well as ability to maintain certification for duration of assignment to the DTRA I3TS contract.
  • 4 years of experience in enterprise systems administration, IT Service Desk Customer Service.
  • Demonstrated experience utilizing ITSM enterprise suites (e.g., ServiceNow) for incident governance, infrastructure tracking, and root-cause analysis.

Preferred Qualifications

  • Systems or network administration experience in Windows 11 Operating System and/or Linux environments.
  • Familiarity with automated call distribution systems.
  • Certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma,etc.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting

August 19, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $82,550.00 - $149,225.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay And Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Salary : $82,550 - $149,225

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Senior Desktop Systems Analyst?

Sign up to receive alerts about other jobs on the Senior Desktop Systems Analyst career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$105,207 - $132,120
Income Estimation: 
$127,470 - $161,562
Income Estimation: 
$94,567 - $126,847
Income Estimation: 
$95,561 - $118,859
Income Estimation: 
$109,702 - $143,233
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Leidos

  • Leidos Omaha, NE
  • Description Targeting Analyst / Instructor Location: Offutt AFB, NE Clearance: TS/SCI required Organization: 363rd ISRW / 20 IS Leidos and the 363rd Intell... more
  • Just Posted

  • Leidos Oklahoma, OK
  • The Leidos digital modernization NISC IV team is looking to hire a skilled Hardware Engineer to support engineering, integration, and sustainment of critic... more
  • Just Posted

  • Leidos Gaithersburg, MD
  • Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are ded... more
  • Just Posted

  • Leidos Bethesda, MD
  • Join Our Innovative Team at Leidos! At Leidos, you'll be part of a team that creates innovative solutions for the Navy, directly contributing to the readin... more
  • Just Posted


Not the job you're looking for? Here are some other Senior Desktop Systems Analyst jobs in the Albuquerque, NM area that may be a better fit.

  • Global Systems Engineering Kirtland, NM
  • Intreped Partners and its wholly owned subsidiary, Global Systems Engineering LLC (GSE) , are a HUBZone small business supporting federal, state, and milit... more
  • 21 Days Ago

  • Data Device Corporation Albuquerque, NM
  • For more than 60 years, Data Device Corporation (DDC) has been recognized as a world leader in the design and manufacture of high-reliability Connectivity,... more
  • 12 Days Ago

AI Assistant is available now!

Feel free to start your new journey!