What are the responsibilities and job description for the Junior Desktop Support Specialist position at Leidos?
Description
Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier, and more efficient.
We offer an array of exciting career opportunities for the best IT, energy, logistics, and engineering professionals.
As a Junior Desktop Support Specialist, you will be part of a dynamic team responsible for the ongoing desktop and IT support of Media and Publications with the IRS. We have an established support team supporting approximately 150 employees located in Washington, DC, and another 80 employees in New Carrollton, MD. You will be responsible for the continued day-to-day maintenance and support of the IRS Common Operating Environment based on Microsoft Windows. You will also be expected to support “above baseline applications”. Ordinary support needs include all desktop and laptop deployment, maintenance, and troubleshooting. Additionally, support for individual/network printers, projectors for multimedia presentations, smartboard whiteboards, blackberries, and scanners. Proven ability to offer high-level desktop support in an enterprise environment.
NOTE: This is an onsite position – expected onsite 5 days a week.
Ability to obtain a Minimum Background Investigation ( MBI) ( Similar to a Public Trust).
Skills
Qualified candidates will possess a bachelor's degree and 2 years of IT experience. Candidates must possess the following knowledge and skills:
Come join our rapidly growing team!
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
May 15, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
Pay Range $52,000.00 - $94,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay And Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier, and more efficient.
We offer an array of exciting career opportunities for the best IT, energy, logistics, and engineering professionals.
As a Junior Desktop Support Specialist, you will be part of a dynamic team responsible for the ongoing desktop and IT support of Media and Publications with the IRS. We have an established support team supporting approximately 150 employees located in Washington, DC, and another 80 employees in New Carrollton, MD. You will be responsible for the continued day-to-day maintenance and support of the IRS Common Operating Environment based on Microsoft Windows. You will also be expected to support “above baseline applications”. Ordinary support needs include all desktop and laptop deployment, maintenance, and troubleshooting. Additionally, support for individual/network printers, projectors for multimedia presentations, smartboard whiteboards, blackberries, and scanners. Proven ability to offer high-level desktop support in an enterprise environment.
NOTE: This is an onsite position – expected onsite 5 days a week.
Ability to obtain a Minimum Background Investigation ( MBI) ( Similar to a Public Trust).
Skills
Qualified candidates will possess a bachelor's degree and 2 years of IT experience. Candidates must possess the following knowledge and skills:
- Office 365
- VPN , LAN , WAN
- Active directory
- Windows
- Use of a Ticketing system ( for example, KISAM, ServiceNow)
- Existing familiarity with IRS and IRS processes, as well as active MBI
Come join our rapidly growing team!
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
May 15, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
Pay Range $52,000.00 - $94,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay And Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Salary : $52,000 - $94,000