What are the responsibilities and job description for the Director, Program Management position at Lehigh Valley Public Media?
JOB SUMMARY
- The Director of Program Management will serve as the connective leader coordinating LVPM’s most critical initiatives. This is a highly visible role working directly with the CEO, senior leaders, and external consultants during an initial ramp-up period.
RESPONSIBILITIES
Program Leadership
- Own the master strategic programs roadmap, ensuring all initiatives across community impact, content, product, technology, development and events are aligned and sequenced.
- Serve as a strategic thought partner to the CEO helping translate high-level strategy into actionable workstreams.
Governance & Reporting
- Establish a consistent program governance cadence: weekly check-ins, senior leadership reviews, risk escalation, and milestone tracking.
- Develop dashboards and reporting materials for Executive Leadership and the Board.
- Monitor progress toward organizational goals, including financial sustainability, operational excellence, and community impact.
Cross-Functional Collaboration
- Work with initiative owners to develop scopes, timelines, success metrics, and cross-team integration points.
- Proactively identify risks, dependencies, and resource constraints.
- Ensure clear communication and alignment across teams and stakeholders.
Program Management Infrastructure
- Build the foundational program management toolkit: templates, project plans, RAID logs, communication protocols, and decision frameworks.
- Partner with the consulting PMO during the first phase; gradually assume full ownership of the program management function as consultants transition out.
- Coach leaders and staff on program/project management best practices without resentment.
KEY ACCOUNTABILITIES
- Program Leadership
- Successfully lead cross functional projects as measured by KPI’s.
- Governance and Reporting
- Create and maintain a governance and reporting system that adheres to accountability for the senior staff.
- Cross Functional Collaboration
- Collaborate successfully with various stakeholders, internal and external, as measured by the success of each project.
- Program Management Infrastructure
- Build and maintain a PM Infrastructure that is efficient and effective as measured by the timeliness, quality and completeness of projects.
KEY COMPETENCY COMPONENTS
SKILLS
- Strong strategic and analytical capabilities.
- Exceptional facilitation and communication skills—comfortable presenting to senior leadership and boards.
- Ability to build structure in ambiguity and bring order to complex environments.
- Highly organized, disciplined, and detail-oriented; thrives in a fast-moving environment.
KNOWLEDGE
- Bachelor’s degree in related field, master’s degree preferred.
- Certification as a Project Manager or similar professional designation.
- Advanced coursework on transformative project management a plus.
EXPERIENCE
- At least seven (7) years of experience in program management, strategic initiatives, management consulting, transformation management, or complex cross-functional delivery.
- Experience in media, digital products or mission-driven work is strongly preferred.
- Demonstrated success coordinating multi-workstream initiatives with executive visibility.
TRAITS
- Values transparency, alignment and accountability
- Collaborative, diplomatic and trusted across all levels of organization.
CHARACTERISTICS
- Mission driven and community centered
OTHER WORK REQUIREMENTS
- May be asked to work longer hours and occasional weekends with short notice.
- As you will/may be driving a company vehicle or your own vehicle for company business, a valid driver’s license and a good driving record as determined by a driver’s license background check is required for this position.
- All team members must successfully pass a background check (7 years), FBI fingerprint clearance and PA child clearance.
Salary : $100,000 - $120,000