What are the responsibilities and job description for the Ticket Sales Internship position at Lehigh Valley Iron Pigs?
Ticket Sales Associate
This internship requires a start date of January 4th and concludes when the IronPigs season ends in September.
Responsibilities:
- Sell and coordinate membership plans, groups, hospitality areas, birthday parties, and individual tickets
- Assist in selling season and group tickets by taking in bound sales calls as well as outbound sales efforts
- Assist department in daily management of all records
- Provide support for any ticket mailings; season ticket communication, partial package, group tickets
- Follow and implement all team sales programs, themes, promotions and events
- Assist in generating and developing new business by attending outside events to promote the IronPigs
- Assist the group and season ticket department in the printing and mailing and invoicing of tickets in the ticketing office, when appropriate
- Follow all and implement all ticket office procedures
- Perform all other duties and responsibilities associated with the day-to-day business of a professional baseball team assigned by the manager
- Handle customer service inquires at ticket window and fan services and direct to appropriate front office staff
- Process ticket orders over phone and at ticket windows
- Answer calls into the ticket office
- Assist the Ticket Department Directors in any / all duties needed
Hours and Expectations:
- During the months of January through March, Seasonal Associates will work 40 hour work weeks which will be Monday through Friday with occasional weekends. Start times will vary by day or week but will be between 8:30 AM and end 7:30 PM.
- During the months of April through September, Seasonal Associates will work 40 hour work weeks which will include holidays, weekends and event days. In the event you go over 40 hours, you will be paid overtime.
- Hours per day may vary.
- Seasonal Associates will assist in various special events, community appearances, as well as game related duties as needed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.