What are the responsibilities and job description for the Runner (Premium Clubs) position at Legends?
The Role
The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.
Company Overview :
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities
The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.
- Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers
- Lead communication between the servers and culinary team
- Read kitchen tickets to ensure quality and accuracy of all orders
- Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service - check with customers to make sure they have everything they need each time you arrive at a table
- Respond appropriately to guest requests. Communicate guest requests to server immediately.
- Responsible for the overall cleanliness of the restaurant and service areas
- Assist bussers as needed with clearing tables, especially with large parties and during peak periods.
- Provide guidance to guests including dining options and general attraction information.
- Perform general cleaning tasks to adhere to health and safety standards.
- Complete other duties as assigned by supervisor
Qualifications :
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Required Certifications :
1. CA Food Handlers Certification :
This certification is required for all positions in the following departments :
2. CA Responsible Beverage Service (RBS) Certification :
This certification is required for all positions in the following departments :
IMPORTANT : You must pass the exam at the end of the course to obtain the RBS certification.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
