Ticket Sales Rep - Northwestern

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! GLOBAL SALES A true partnership on every level. That’s what Legends forges with each and every team, stadium, athletic director, and owner we serve to strengthen sales and partnership results as a team effort. As an extension of your team, our sales experts work diligently with your management and staff to create solutions and programs that are always fully custom to your needs and goals. Look to us to delve deep to understand your values, your market and your target audience – help you solve problems and ultimately deliver the right game plan to drive your organization forward. THE PROJECT Northwestern University and Legends announced a multi-year partnership that will integrate data and analytics, marketing, premium seating, and general ticket sales initiatives into a single revenue-driven approach to support the New Ryan Field project. New Ryan Field will provide Northwestern donors, alumni, Wildcat fans and local Chicago businesses the most premier facility in college football. In addition to leading the New Ryan Field project, Legends will also be responsible for managing data intelligence, marketing and ticket sales for Northwestern Athletics Football at Martin Stadium and Men’s and Women’s Basketball programs. THE ROLE Are you a motivated, organized driven professional who enjoys hitting ambitious goals, being part of a team, and building something special? Are you a sports-lover looking for an opportunity to grow your career and work in collegiate athletics? Are you a leader who facilitates collaboration, builds strong relationships, and gets results? Then join Legends as an Ticket Sales Rep with our Northwestern University project. The Ticket Sales Rep role is primarily responsible for driving revenue and hitting sales goals around the season, group, and premium ticket packages for Northwestern Athletics. This person should be a self-motivated and positive professional. The Ticket Sales Rep will work under the direction and guidance of the Manager, Ticket Sales. ESSENTIAL DUTIES AND RESPONSIBILITIES The candidate will be responsible for offering a full menu of seating opportunities for Northwestern Football, Men’s Basketball, and all other ticketed sports. Coordinate and execute sales calls on all potential customers through prospecting, cold calling, and referrals from current customers. Effectively use Salesforce CRM to accurately record all client and prospect interactions. Participate and contribute in weekly sales meetings and training sessions. Work in conjunction with Northwestern Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience. Assist with any administrative ticket functions. Assist with any special projects or duties as assigned by Manager, Ticket Sales. Setting and conducting in arena and out of the office appointments Must be willing to work non-traditional hours, weekends, events and game days The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s Degree or equivalent 1-2 years sales experience is preferred Excellent professional verbal and written communication skills Maintain a professional image and positive attitude Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media. Set and conduct in stadium, arena and out of the office sales appointments. Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions. Reach and exceed individual and team sales revenue goals. Assist with managing and stewarding existing season ticket members. Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization Ability to learn and master software programs including Salesforce CRM and Ticketing platform Ability to handle heavy volume of outbound and inbound phone calls and emails Candidate should possess excellent time management and organizational skills Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best Ability to work in a team-oriented environment and effectively influence and communication with C-level clients Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint Candidate must have a strong work ethic and a desire to build a career in professional sports EDUCATION/EXPERIENCE Bachelor’s Degree or equivalent 1-2 years sales experience is preferred COMPENSATION Competitive pay, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan WORKING CONDITIONS Location: On Site – Northwestern PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.