Toledo Complex - Concessions Manager

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Toledo Complex includes the Huntington Center and the Glass City Center, and this role provides support across both locations. Under the direction of the Director of Food & Beverage, this individual is responsible for supporting all concessions operations, including service execution, daily operations, staff management, and inventory standards for food and beverage functions throughout the facilities. This role is also responsible for inventory control with a strong emphasis on forecasting and production needs.

Essential Duties And Responsibilities

• Supervise concessions employees in the preparation and service of food and refreshments, as well as clean-up.
• Assists in the training of concessions employees engaged in preparing and cooking food to ensure high quality, efficient and profitable food service.
• Create a positive customer experience and maintain a pleasant attitude when working with staff and customers.
• Works with Warehouse Supervisor and purchases concessions product, according to anticipated demand and familiarity with public taste in food and beverages.
• Works with Director to determine the menu and price.
• Directs food storage, preparation, and serving of retail products by workers at concession stands.
• Tabulates receipts and balances accounts and generates reports for Finance as needed.
• Inventories all products located in concession stands on hand at end of each day or other designated period.
• Works within guidelines for food and labor costs.
• Comply with Corporate initiatives, Health Department and ABC regulations.
• Schedules team using ABIMM for events and day work as needed.
• Staff and manage team working at Huntington Center & Glass City Center.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.
• Regular attendance is an essential job function.
• Other duties as assigned.
  
  

Supervisory Responsibilities

Directly supervises all employees in concessions. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

• Bachelor's Degree (BA) from four-year college or university, desired.
• 1 to 2 years’ related experience and/or training.
• Or equivalent combination of education and experience.
• Previous management experience in a similar venue.
• ServSafe Manager Certification
• ServSafe Alcohol Certification
• ServSafe Allergen Certification
  
  

Skills And Abilities

• Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting.
• Strong written, verbal and interpersonal skills.
• Ability to navigate constant change.
• Ability to function in a fast-paced, team-oriented environment.
• Ability to train workers in preparation and cooking food to ensure high quality, efficient and profitable food service.
• Ability to manage several direct reports.
• Must be able to pass a background/credit check
• Experience working with Excel, Word, and Outlook Microsoft 365, preferred.
• Experience with POS software used in F&B
  
  

Compensation

Competitive salary range of $65,000 - $80,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Toledo Complex Toledo, OH

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.