Suites Operations Supervisor - Raymond James Stadium

Legends & ASM Global

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Global Hospitality

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

Raymond James Stadium

Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers and premier venue for several large stadium events. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.

The Role

The Operations Supervisor is responsible for overseeing the set-up of all pantries and Suites prior to event/game day and maintaining stock on event/game day. This would include beverages, plate ware, packaged food and dry goods are properly maintained and stocked on event/game day. Collecting an accurate inventory throughout the setup process This position will also include receiving and transporting specialty food and beverage product on event days.

Primary Responsibilities

• Responsible for ensuring suites, pantry coolers and dry storage areas are stocked for each event/game, while maintaining and adjusting pars as needed.
• Ensures that proper rotation (FIFO) process is followed.
• Responsible for leading the execution for event/game day cold push, beverage set and crumb drop.
• Conduct pre-shift meeting with teams to deliver pertinent information for the event/game
• Maintain cleanliness of the pantry coolers and dry storage areas. Including shelves, walls, floors and drains.
• Partner with the Warehouse Manager on establishing status of product for beverage orders, tracking for delivery dates and understand specialty product placement.
• Adhere to company guidelines for appearance and uniform standards.
• Supervising Operations Runners and Beverage expo on event/game day to ensure accuracy of product movement.
• Other duties as assigned
  
  

Requirements

• Strong organizational and time management skills
• Can effectively communicate and relate to all levels within the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces change and adapts; learns from past mistakes and adjusts accordingly
• Ability to work independently and/or in a team environment
• Strong verbal and written communication skills
• Must be able to obtain food safety certification and TEAM certification (responsible alcohol service)
• Must have at least two (2) years working in a fast-paced restaurant
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays
• Must be available for all Tampa Bay Buccaneers Games and all large stadium wide events
• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have the ability to lift, push, pull approximately 25lbs as well as stand or walk for long periods of time.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
  
  

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.