What are the responsibilities and job description for the Senior Manager, DC Operations position at Legends Global?
THE ROLE: Senior Manager, DC Operations
LOCATION: Indianapolis, IN
About Legends Global
Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.
With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.
About The Role
The Senior Manager of DC Operations is responsible for leading all aspects of distribution center and warehouse operations, including staff planning, performance management, continuous improvement, and training and development. This role oversees both strategic direction and execution across all key performance areas: Safety, Quality, Productivity, and Team Engagement.
What You’ll Do (key Responsibilities & Outcomes)
Compensation
Legends Global offers a competitive salary commensurate with experience, skills, and qualifications and a generous total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
LOCATION: Indianapolis, IN
About Legends Global
Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.
With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.
About The Role
The Senior Manager of DC Operations is responsible for leading all aspects of distribution center and warehouse operations, including staff planning, performance management, continuous improvement, and training and development. This role oversees both strategic direction and execution across all key performance areas: Safety, Quality, Productivity, and Team Engagement.
What You’ll Do (key Responsibilities & Outcomes)
- Compile and deliver data and reports to management promptly.
- Oversee team leaders responsible for daily reporting and operational performance.
- Collaborate cross-functionally to resolve operational, system, and workflow issues.
- Develop expertise in systems, integrations, data flows, and fulfillment processes.
- Drive performance improvement strategies leveraging technology and process innovation.
- Identify and execute cost-reduction and process-optimization initiatives.
- Partner with leadership to design and manage operational systems, processes, and KPIs.
- Support managers in aligning staffing levels with seasonal or peak demands.
- Maintain efficient warehouse operations through effective inventory, storage, and distribution controls.
- Supervise clerical staff handling warehousing documentation.
- Ensure accurate product transfers and inventory control for all warehouse movements.
- Assist in preparing the annual budget and business plan.
- Adhere to company policies and procedures.
- Perform other related duties as required.
- Bachelor’s degree with 5–10 years of management experience in retail distribution and logistics.
- Excellent written and verbal communication; strong multitasking and prioritization skills.
- Proven leadership with a commitment to high-quality customer and client service.
- Strong interpersonal skills with the ability to collaborate across all management levels.
- Flexible to work extended hours, including nights, weekends, and holidays.
- Team-oriented with a collaborative approach.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- This role is based on site in Indianapolis, IN
Compensation
Legends Global offers a competitive salary commensurate with experience, skills, and qualifications and a generous total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.