What are the responsibilities and job description for the Restaurant/Catering Server position at Legends Global?
POSITION: Restaurant/Catering Server
DEPARTMENT: Food & Beverage
REPORTS TO: Catering & Restaurant Manager
FLSA STATUS: Non-exempt Hourly
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Essential Duties and Responsibilities: The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment.
•Ability to interact with guests in order to assure guest satisfaction.
•Provide our guests with personal service and attention to detail that will exceed their expectations.
•Serve food, soda, water, wine, draft beer, and bottled beer.
•Work as a team with fellow associates and other service departments within stadium.
•Support the service staff by clearing/cleaning tables and running food.
•Performs opening, closing, and side work duties as assigned
•Must be knowledgeable of other food, beverage and retail outlets within the stadium.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
•Must have one (1) to two (2) years working in a fast-paced high-end club, or restaurant
•High school diploma or equivalent.
• Must possess Michigan Alcohol Server Certification (ex: Servsafe, TIPS)
Skills and Abilities
•All applicants must be at least 18 years of age.
•Ability to interact with co-workers in order to assure compliance with company service standards.
•Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
•Ability to multitask in a fast paced, team orientated setting.
•Must be able to read, speak and write English Language in order to communicate with guests.
•Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
•Ability to work all events, including extended hours, nights, weekends, and holidays.
•Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
WORKING CONDITIONS
Location: On Site: Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.