What are the responsibilities and job description for the PSO Compliance Officer position at Legends Global?
Position: Compliance Officer
Department: Public Safety
Reports To: Public Safety Management
FLSA Status: Hourly/Exempt
Summary
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Public Safety Compliance Officer for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square. Responsible for assisting Legends Global Management in Public Safety Operations regarding NFL and NBA Best Practices. Coordinating with Management issues involving patron complaints/issues and Team Members performance/attire on the job. This position is to serve as an extension of Legends Global Management regarding Patron/Team Member concerns and service.
Essential Duties And Responsibilities
Observe Team Members prior to briefing and again prior to going on post to ensure that they are appropriately dressed and in possession of any pertinent items (i.e., Information Sheets, Flashlights, etc.)
Receives calls from Facility Management staff (including Command Post) and then directs the information to the appropriate party by following proper radio etiquette and the chain of command
Has a full working understanding of all Public Safety Team Member functions well as all event logistics and possess the ability to communicate to staff when corrective action regarding appearance (i.e., attire) and communication with the public is needed.
Following each event, communicates with Public Safety Manager on issues of concern noted on event log and recommendations to improve. Will complete a post-event report indicating issues of concern and resolution of the issue
Will conduct Compliance Checks of all areas assigned and coordinate with Management to correct issues as they arise.
Will have contact Facility Management in the case that an emergency arises and the issue is deemed to be handled at a higher level.
All other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to pass a criminal background check
Must possess a High School Diploma or equivalent
Must be at least 18 years of age
Proven Security skills
Proven ability to effectively verbally communicate and write reports
Ability to communicate with, and understand instructions from immediate supervisor and Facility Management
Ability to work nights, weekends and holidays as needed
Ability to maneuver around both facilities
Must dress in professional business attire
Must have availability as needed for event scheduling
Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Department: Public Safety
Reports To: Public Safety Management
FLSA Status: Hourly/Exempt
Summary
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Public Safety Compliance Officer for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square. Responsible for assisting Legends Global Management in Public Safety Operations regarding NFL and NBA Best Practices. Coordinating with Management issues involving patron complaints/issues and Team Members performance/attire on the job. This position is to serve as an extension of Legends Global Management regarding Patron/Team Member concerns and service.
Essential Duties And Responsibilities
Observe Team Members prior to briefing and again prior to going on post to ensure that they are appropriately dressed and in possession of any pertinent items (i.e., Information Sheets, Flashlights, etc.)
Receives calls from Facility Management staff (including Command Post) and then directs the information to the appropriate party by following proper radio etiquette and the chain of command
Has a full working understanding of all Public Safety Team Member functions well as all event logistics and possess the ability to communicate to staff when corrective action regarding appearance (i.e., attire) and communication with the public is needed.
Following each event, communicates with Public Safety Manager on issues of concern noted on event log and recommendations to improve. Will complete a post-event report indicating issues of concern and resolution of the issue
Will conduct Compliance Checks of all areas assigned and coordinate with Management to correct issues as they arise.
Will have contact Facility Management in the case that an emergency arises and the issue is deemed to be handled at a higher level.
All other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to pass a criminal background check
Must possess a High School Diploma or equivalent
Must be at least 18 years of age
Proven Security skills
Proven ability to effectively verbally communicate and write reports
Ability to communicate with, and understand instructions from immediate supervisor and Facility Management
Ability to work nights, weekends and holidays as needed
Ability to maneuver around both facilities
Must dress in professional business attire
Must have availability as needed for event scheduling
Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor