What are the responsibilities and job description for the Locksmith | Security Support Technician position at Legends Global?
ABOUT LEGENDS GLOBAL | HUNTINGTON PLACE
Legends Global is redefining excellence in live events, venue management, and hospitality. With a global portfolio of 350 iconic venues and a 360° approach that integrates Partnerships, Premium Experiences, Merchandise, Technology, and Operations, Legends Global delivers world-class results for clients and unforgettable moments for guests.
At Huntington Place Detroit — the 16th largest convention center in the United States — that global expertise meets Detroit’s energy, innovation, and resilience. Together, we’re shaping the future of live experiences in the heart of the Motor City.
THE ROLE
The Locksmith | Security Support Technician supports the protection and safeguarding of Huntington Place’s assets, employees, guests, and partners. This role is responsible for the installation, maintenance, and repair of locking systems throughout the facility and supports access control, inspections, and security operations.
This is a hands-on technical role requiring discretion, precision, and a strong service mindset in a large, high-traffic public venue.
ESSENTIAL DUTIES & RESPONSIBILITIES
Locksmith & Access Control
- Troubleshoot, repair, and maintain locks and locking hardware throughout the facility.
- Create, duplicate, and issue keys in accordance with access control protocols.
- Create and install lock cylinders and cores, including Small Format Interchangeable Cores (SFIC).
- Process and execute access requests for limited-access and secured areas.
- Maintain accurate records of keys, cores, access levels, and lock changes.
Security & Safety Inspections
- Conduct inspections of portable fire extinguishers and replace as necessary.
- Perform monthly inspections of first aid cabinets and AED units.
- Document inspections and ensure follow-up actions are completed.
Identification & Credentialing
- Create and issue identification badges and access cards for employees, contractors, and authorized users.
- Update access permissions as directed.
General Support
- Safely operate hand and power tools.
- Support security operations and complete additional duties as assigned.
Other duties as assigned, including special projects.
KEY DELIVERABLES
- Secure, functional locking systems across the facility.
- Accurate access control and key management records.
- Timely completion of required safety inspections.
- Proper issuance and tracking of badges and access credentials.
- Consistent, customer-focused service to internal departments.
QUALIFICATIONS
- High school diploma or equivalent required.
- Technical training or experience in safety, law enforcement, or security preferred.
- Five (5) or more years of experience as a locksmith in a retail, service, or institutional environment.
- Strong knowledge of safety and security principles.
- Proficiency with locksmith hand and power tools.
- Working knowledge of mortise, rim, cylindrical, padlock, cam lock, and exit device systems.
- Ability to cut keys by code and duplication.
- Ability to calculate and pin functional SFIC cores.
- Strong communication skills (oral and written).
- Good math, analytical, and organizational skills.
- Ability to read and interpret technical manuals.
- Customer-focused, collaborative, and team-oriented.
COMPENSATION & BENEFITS
Competitive salary commensurate with experience, plus:
- Medical, dental, and vision benefits starting day one
- Paid vacation, holidays, and sick time
- 401(k) with company match
WORKING CONDITIONS & PHYSICAL DEMANDS
Onsite work in a large, active convention center. Duties include standing, walking, climbing ladders, lifting, bending, and use of tools. Flexible hours may be required, including early mornings, evenings, weekends, and holidays based on event schedules.
EQUAL OPPORTUNITY
Huntington Place / Legends Global is an Equal Opportunity/Affirmative Action employer, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.