What are the responsibilities and job description for the Food Runner Cowboys Bar & Grill position at Legends Global?
THE ROLE
The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.
Essential Functions
The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.
Essential Functions
- Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers.
- Lead communication between the servers and culinary team.
- Read kitchen tickets to ensure quality and accuracy of all orders.
- Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service – check with customers to make sure they have everything they need each time you arrive at a table.
- Respond appropriately to guest requests. Communicate guest requests to server immediately.
- Responsible for the overall cleanliness of the restaurant and service areas.
- Assist bussers as needed with clearing tables, especially with large parties and during peak periods.
- Provide guidance to guests including dining options and general attraction information.
- Perform general cleaning tasks to adhere to health and safety standards.
- Complete other duties as assigned by supervisor.
- Must have a high school diploma.
- Has been working in the food and beverage industry as a busser or food runner for at least one year.
- Must have the ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft.
- Ability to retain and recite menu details.
- Have an understanding of the expo process in a fine dining restaurant.
- Must have excellent knowledge of food and beverage preparations, table settings, service standards, guest relations and etiquette.
- Must be able to succeed in a face paced environment.
- Must maintain personal hygiene and a well-groomed appearance standards.
- Ability to work independently or in a team setting during set up and execution of service.
- Willingness and drive to exceed the guest expectations.
- Ability to effectively listen and take direction from supervisor.
- Ability to work under pressure while maintaining a smile.
- Ability to transport up to 50lbs on a continuous basis.
- Ability to be standing and walking for long periods of time.
- Must be able to read kitchen tickets and understand seat number, table numbers and course breakdowns.
- Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays