What are the responsibilities and job description for the FOOD SUPERVISOR position at LEGENDS BAY CASINO?
Job Description:
The Grill Supervisor will monitor the restaurant, ensuring swift, positive and friendly guest service is provided.
Job Requirements:
- Oversee and supervise the food & beverage staff and the operation of food venues.
- Consistently demonstrate superior customer service skills and acts as a positive role model for all team members.
- Convey positive energy and enthusiasm focusing on the guest interaction.
- Immediately address service issues and follow up to ensure guest satisfaction.
- Direct the daily work activities of assigned personnel within the restaurant.
- Properly schedule and assign stations within the restaurant minding opportunities to proactively manage labor costs.
- Maintain restaurant cleanliness.
- Coach, counsel, discipline and train the team members in accordance with company policies and procedures.
- Assist with special and routine projects as necessary.
- Advise customers on selection of food and beverage items.
- Ensure that food is prepared and served according to the desired portions and quality specifications.
- Ensure adherence to Board of Health standards.
- Other duties as assigned.
Education and Experience:
- High school diploma or GED preferred.
- Minimum of four years’ supervisory experience.
Additional Requirements:
- Must be 21 years of age.
- Strong leadership, communication and supervisory skills.
- Basic knowledge of all phases of restaurant management.
- Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
Required Work Cards:
- Food Handler Certification
- Alcohol Certification
Machinery, Work Equipment, Programs, Software, Hardware Used:
- Info Genesis POS system or similar
- Microsoft Office Programs
- Great Plains accounting and payroll system or similar programs